Special Projects Director

Job Description

The Agency You’ll Join

The New York City Mayor’s Office is responsible for overseeing city services throughout the five
boroughs, coordinating public agencies and departments, and managing public property. New York
City Mayor Eric Adams is head of the executive branch of New York City's government. Previously,
Mayor Adams has served the people of New York City as an NYPD officer, state senator, and Brooklyn
borough president. The Adams’ administration is leading the fight to serve the people of the greatest
city in the world, ensuring delivery of efficient and effective services, working to make New York City’s
economy stronger, reducing inequality, improving public safety, and making the city more affordable
that meets the needs of all New Yorkers. We value leadership, transparency, fairness, and efficiency as
we actively seek diverse talents from various sectors to join our team.

The Team You’ll Work With

NYC Service is a division of the Mayor’s Office that provides meaningful access, opportunity, and
resources for communities to come together and answer the call to serve NYC. We envision a city
where New Yorkers are united by service and together, build a culture where New Yorkers uplift one
another and take responsibility for the success of our city. To learn more about NYC Service and
connect to volunteer opportunities, visit nyc.gov/service.

The Problems You’ll Solve

The strategic initiatives director at NYC Service will play a critical role in ensuring cross-sector
collaborations are coordinated, effective, and impactful between NYC Service and our NYC
communities and stakeholders. Supporting the Chief of Staff/Communications portfolio, the director
will be a cross-functional member of the NYC Service team, coordinating efforts toward our vision of
building a culture of service in New York City. Through partnerships collaboration, and research informed strategic initiatives, the director will play a pivotal role in supporting the office to bring the
public, private, and nonprofit sectors together to support NYC issues through service. This role will
focus on coordinating workstreams and weaving external partners into opportunities.

The director will collaborate and work closely across teams at NYC Service, coordinating between the
intergovernmental, community engagement, national service, and communications teams and aligning
teams in carrying out these activities. The director will report to the chief of staff and communications.

Key responsibilities include the following:
- Stakeholder Management + Partnership -- In conjunction with and in support of leadership,
conceptualize and execute public, private, and community relations strategies and events that
help to advance NYC Service’s mission:
o Ensure the development of robust service partnerships between private, community,
and governmental partners
o Strategize, and develop plans to increase community voice in NYC Service and the City of
New York programming, and build external partner support of office initiatives
- Cross-Sector Collaborations + Project Management Manage and execute effective practices
to plan, efficiently deliver, and evaluate all strategic priorities, including outreach to internal
city agency stakeholders and external partners, such as public-sector or private partners, as
well as new initiatives, such as those developed through the Service Advisory Council
o Coordinates internal and external stakeholders to produce cross-sector service
convenings including Women’s Day Mentoring, Businesses in Service convenings,
National Service Leadership Council meetings, Mayoral Service Recognition Ceremony,
and nonprofit convenings.
o Support the creation and execution of advocacy tools, such as emails and social media.
- Interagency + Intergovernmental Coordination Initiate and coordinate interagency and
intergovernmental initiatives that increase overall collaboration with and awareness of NYC
Service.
o Support the development and maintenance of strong, positive, collaborative,
relationships with elected officials including organizing and attending meetings or
events with elected and their staff, as well as representatives of state and national
advocacy organizations
o Support the internal government relations team in a variety of capacities including
policy research and analysis, state and federal legislative tracking, and developing
advocacy and communication tools
o Work with internal stakeholders and others in the mayoral administration to craft the
organization’s legislative agenda
- Policy Research + Analysis Lead research on key areas of interest related to service and civic
engagement to identify trends and analysi