Solutions Engineer
TrustpilotAbout the role
<div class="content-intro"><p>At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!</p></div><p><span style="font-size: 10pt;">As a Solutions Engineer, you are a commercially minded technical specialist working as a strategic co-pilot alongside New Business Account Executives and Account Managers, with a primary focus on Mid-Market companies. Your primary mission is to drive revenue growth, accelerate deal velocity, and ensure technical win rates across active sales opportunities. You bridge the gap between complex technical capabilities and strategic business outcomes, translating Trustpilot's value proposition into compelling commercial solutions that instill technical confidence and convert prospects into long-term customers. </span></p> <p><span style="font-size: 10pt;"><strong>What you'll be doing:</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Commercial Discovery & Strategy: Partner closely with Account Executives to uncover high-value business challenges, identify key technical decision-makers, and map customer requirements to clear commercial outcomes. </span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Value-Driven Demonstrations: Deliver tailored, highly engaging product demonstrations that highlight ROI, competitive differentiation, and business impact to align with client commercial goals. </span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Solution Architecture & Revenue Generation: Design and present scalable solution architectures that solve key business pain points, drive expansion, and maximize Annual Contract Value (ACV). </span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Proof-of-Concept & Trial Management: Lead focused pilot programs and evaluation trials to validate functional fit, remove technical objections, and secure technical wins efficiently. </span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Sales Cycle Execution & Deal Enablement: Act as a trusted technical advisor throughout the sales process, actively removing technical friction and unblocking deals to accelerate closure. </span></li> <li style="font-size: 10pt;"><span style="fo
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