Solution Engineer Sr

Job Posting End Date

05-18-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

Part of a larger team delivering high quality technology solutions to the business. Design, develop and install software solutions. Build high-quality, innovative and fully performing software in compliance with internal architecture, development & design standards & best practices. Design, modify, develop, write, implement and troubleshoot software programming applications. Support and/or install software applications. Participate in the testing process through test review and analysis, test witnessing and certification of software.  Works within a Waterfall or Agile methodology/framework based team. Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families.

Job Description

What you’ll do:

•  Develop and maintain Java and Python based business applications    

• Provide Level 2 production support for business applications, including custom and vendor-based solutions.  

• Maintain application availability and performance, and strict adherence to SLA requirements.  

• Triaging, analyzing, and resolving ServiceNow Incidents and Service Requests (Sev1–Sev4) within defined SLAs.  

• Perform root cause analysis (RCA) and implement preventive measures for recurring issues.  

• Support and troubleshoot applications running on enterprise application servers.  

• Perform application maintenance, enhancements, and modifications based on issues/bugs and business requirements.  

• Execute upgrades, patches, configuration changes, certificate renewals, and environment health checks.  

• Work within ITIL/ITSM processes, including Incident, Problem, Change, and Release Management.  

• Collaborate with offshore support teams to ensure seamless 24x7 operational coverage.  

• Participate in DR testing/validations, post patching validations, and storm mode validations  

• Participate in on‑call rotations and provide after-hours or weekend support as required.  

• Drive automation initiatives to reduce manual effort and improve operational efficiency.  

• Maintain technical documentation, runbooks, and operational procedures.  

• Support audit activities by responding to audit inquiries and evidence requests in accordance with established controls and policies.    

What we’re looking for:

Education:

Bachelor's degree in computer science, engineering, or related technical field is required. 

Experience:

5 years of relevant work experience is required.

An equivalent combination of education and related experience may be considered.

Core Skills & Technical Requirements  

• Strong knowledge and experience with Java, Javascript, Python, Oracle, and XML/XSLT  

• Proven experience in Level 2 production support for high availability systems.  

• Develop, enhance, and support Java and Cloud‑based applications in production environments. 

• Hands-on experience with Java application servers and middleware such as Apache Tomcat, IBM WebSphere, and Oracle WebLogic. 

• Solid understanding of web-based application architectures, including RESTful APIs, SOAP-based web services, and enterprise service integrations. 

• Experience supporting Java-based integr