Software Program Manager - Director

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“We are seeking a highly skilled and experienced Software Program Management leader to drive strategic software programs and delivery initiatives for the FICO Product Technology Organization. You will be part of a highly energetic team that help to ensure end-to-end delivery lifecycle, ensuring successful program execution, and managing release cycles development for the FICO Platform. This opportunity offers a unique leadership role to work with senior technology leaders, program managers, and scrum teams building cutting edge technology applied to one-of-a-kind business problems.” – Hiring Manager 

What You’ll Contribute

• Oversee and drive end-to-end program management and release management operations for the Product organization. This role requires a strategic leader adept at managing complex programs/products, coordinating across numerous cross-functional teams, and implementing best practices to drive efficiency and excellence.
• Lead and manage strategic technical programs, aligning scope and release planning across multiple cross-functional areas with business objectives. 
• Takes ownership and drives teams to quality and on-time delivery using Agile methodologies, company-defined delivery standards, and best practices. 
• Identifies potential risks and obstacles that could impact program and release timelines. Proactively develops and executes mitigation strategies to address such risks and issues.  
• Establish and monitor KPIs to measure delivery effectiveness, quality, and overall success.
• Facilitate culture of continuous learning by regularly improving established program and release standards.
• Lead, mentor, and develop a high-performing team of program and release managers.

What We’re Seeking

• Ideally an internal candidate with knowledge of FICO organizational makeup and products.
• Bachelor’s/Master’s degree in computer science or related discipline.
• Strong background in leading and completing complex programs for Software-As-a-Service products and cloud-based services.
• Experience in planning and delivering commercial software utilizing agile processes for multiple public cloud technologies, e.g., AWS, Google, Azure.
• Practical understanding and application of technical program management, agile development lifecycle, and cloud delivery operations.
• Experience managing complex dependencies between various teams that play different roles within software releases.
• Proficiency in identifying and responding effectively to risks and issues that may impact delivery.
• Collaborative style; partners well with cross-functional teams solve problems and to complete complex deliverables within tight time frames.
• Exceptional facilitation and time management skills with the ability to meet tight deadlines and juggle multiple tasks/projects simultaneously.
• Process oriented with strong attention to detail.
• Experience mentoring individuals and teams.
• Skilled with Atlassian tools such as Jira and Jira Plan to track progress of software releases.
• Scaled Agile Certification is preferred. 

Our Offer to You

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• The targeted base pay range for this role is: $112,000 to $176,000 with this range reflecting differences in candidate knowledge, skills and experience.
   

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses