Software Integration Developer - Digital Learning at UT - UTK

Plays a critical role within the Digital Learning Solutions Engineering team by designing, developing, implementing, and maintaining application integrations between enterprise systems and third-party platforms. Focuses on secure, scalable API-driven development, ETL workflows, and real-time and batch integrations. This role collaborates with cross-functional teams, stakeholders to ensure software initiatives support organizational goals. Understands higher education’s complex technical systems and requirements.

Application Integration Development:

• Design and develop secure RESTful and SOAP APIs for system interoperability
• Implement data workflows across platforms such as Banner, Salesforce, Slate, etc
• Leverage middleware tools (e.g. MuleSoft, etc) to automate integrations
• Analyze, develop, deploy, and support API efforts across system integrations
• Provide day-to-day management of software, projects, services and oversee completion and follow through of projects and service requests.
• Collaborates with IT and development teams to ensure data flows efficiently between systems
• Participates in efforts for configuration management (e.g., Git, Subversion, etc)

System Support and Maintenance

• Monitor integration performance and troubleshoot issues
• Maintain documentation and change logs for integrations and APIs
• Serve on working committees within Digital Learning which include implementation of new services and programs both internally and campus-wide
• Interacts with external vendors and contractors for technical solutions
• Attend meetings as required.

Collaboration & Strategy 

• Collaborate with technical teams, business analysts, and end users to gather requirements
• Participate in project planning and cross-functional initiatives
• Provide technical support during application rollouts and updates
• Determines if technology solutions should be purchased or created in house for highly complex projects
• Independently analyzes and solves highly complex technical problems
• Exercises latitude to determine objectives

Knowledge, Skills, & Abilities

Required 

• Strong proficiency in backend technologies, including PHP, Python, etc
• Expert knowledge of RESTful API design, development, and consumption
• Knowledge of relational databases for application backend and data warehousing (MySQL, MS SQL Server, etc)
• Knowledge of CI/CD tools, Git, and Linux
• Strong understanding of best integration practices with data security, FERPA, HIPPA
• Excellent problem-solving skills and ability to work in a team-oriented, collaborative environment
• Excellent oral and written communication skills

Preferred 

• Experience in configuring and deploying MuleSoft applications to CloudHub; developing APIs using MuleSoft platform components including API Manager, CloudHub, AnyPoint Studio, Dataweave, and AnyPoint Messaging Queue (MQ)

 

Qualifications

Required Qualifications

• Education: Bachelor’s degree in Information Systems, Computer Science, or related field
• Experience:
  • Three years’ experience in software development and system integrations, or equivalent combination of training and experience
  • Experience with integration platforms and tools (e.g., APIs, middleware, ETL tools)
  • Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.

Preferred Qualifications

• Experience: 
  • Experience in higher education technology environments
  • Experience with version control (e.g. Git) and CI/CD pipelines (e.g. GitHub Actions)
  • Familiarity with enterprise data systems (e.g. Banner, Canvas, or equivalent)

Work Location 

• Knoxville, TN. This position does have the potential for a hybrid working capacity.

Compensation and Benefits 

• UT market range: MR 14
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

 

Application Instructions 

• For full consideration, applicants must attach a letter of interest, resume, and the name, address, email, and phone