Software Implementation Consultant – Pricing and Promotions

RELEX Promotions is hiring a Software Implementation Consultant   

We are looking for a full-time Software Implementation Consultant – Pricing and Promotions to join our RELEX family in Atlanta. You’ll join the operations team of 100+ people, who will help you succeed in your new role. You will design, configure, and deliver RELEX pricing and promotion products to best fit customer needs. You will also contribute to the development of new product areas and implementation of best practices with standard travel between 30% – 50%. Preference is to be located in the metro-Atlanta area. 

Our Customer Operations team partners with customers to develop and deliver projects, optimize how our solution is used and ultimately keep our customers happy to help them achieve their goals. Their relationship-building skills and merchandising/category management knowledge is second to none. A dynamic team, they embrace change and love being part of our exciting tech atmosphere. In return for their skills, we feed their purpose, offer flexibility for their schedules and support career progression. They enjoy genuine work-life balance and we encourage growth within and across teams. 

 Join us as a Software Implementation Consultant - Pricing and Promotions, and this is some of what you’ll be doing:  

This is an ideal role for an entrepreneurial-minded individual who wants to be part of building a success story and play a key role in our future growth. You are self-motivated and willing to take on new challenges. You will join an ambitious team of smart people who are committed to RELEX’s success. 

The key objective of our software platform is to help retailers with actionable insights and decisions towards planning, forecasting and launching successful promotions and pricing. Software Implementation Consultants are expected to master the customer-specific requirements needed to solve customer challenges and equip them with the most optimized system possible. While we have the technological edge to process large retail datasets and deliver large-scale forecasts and optimization, the true value for our retailers is unlocked by giving them extended support in solving specific business cases with our insights.   

 Project Work 

• Attend or lead process development workshops to gather business requirements from customers  

• Steer and manage different aspects of Promotion and Pricing implementation projects by recommending ways of working and business processes  

• Configure the Promotions platform for customer-specific needs, such as promotion targets, price rules and project settings  

• Build and test configurations to support customer workflows  

• Support the customer through User Acceptance Testing 

• Run and build analytical queries on large datasets to help customers with custom insights and KPI management 

• Ensure the business case is met and the adoption of the system is appropriate through KPI tracking and monitoring  

• Present findings and results to customers (both to the operative and management level)  

• Provide hands-on consulting and product expertise for our retail customers on campaign evaluation, forecasting, optimization, and automation  

 Internal Work 

• Work closely with the product and engineering team to scope new development work and represent the customer needs  

• Participate in and support the sales process as a pricing and promotions expert as needed  

• Interact with our global teams to assist international projects and share practices between regions  

 We’re looking for:  

• 2+ years of work experience in pricing optimiz