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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Are you passionate about delivering high-quality software? Join our team as a Software Engineering Senior Quality Analyst, where you’ll play a critical role in ensuring excellence across our systems. In this role, you will design and execute comprehensive test scenarios and cases, analyze results, and provide clear reporting on defects and overall performance. Leveraging industry-leading tools and proven processes, you’ll help guarantee software quality at every stage. This is your opportunity to bring expert-level leadership to robust test planning and execution, driving projects to success and making a real impact.

Location: Richmond, VA or Raleigh, NC
Work Arrangement: This is an onsite position, requiring you to be in the office five days a week

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time.

• Oversee and guide testing teams in requirement and design reviews.

• Oversee and guide the creation and execution of test scenarios and test cases.

• Manage the tracking and monitoring of defects.

• Report testing status via test summary and defect reporting.

• Support a large portfolio of applications that will support a specific line of business, channel or other business functions.

• Serve as Subject matter expert (SME) for application software quality.

• Manage and lead cross-functional collaboration with other LOB’s and other Tech partners to ensure software quality.

• Participate in testing, implementation, maintenance, and escalated support of Truist's most complex solutions.

• Some development includes but is not limited to customized coding, software integration, analysis, configuring solutions, or use tools pertinent to the area, project, or system to configure or generate a solution.

• Automation Strategy & Implementation

  • Design, develop, and maintain robust automated test frameworks for functional, regression, and performance testing.

  • Identify opportunities to replace manual testing with automation to improve efficiency and coverage.

  • Integrate automated tests into CI/CD pipelines to ensure continuous quality validation.

• End-to-End Testing Leadership

  • Lead planning and execution of end-to-end testing across multiple systems and platforms.

  • Collaborate with cross-functional teams to validate complex workflows and ensure seamless integration between applications.

  • Define test data strategies and environments required for comprehensive system-level testing.

• Quality Governance & Standards

  • Establish and enforce best practices for test automation, coding standards, and documentation.

  • Drive adoption of modern QA tools and frameworks (e.g., Selenium, Cypress, Playwright, API testing tools).

  • Monitor and report on test coverage, defect trends, and automation ROI to stakeholders.

• Team Leadership & Mentorship

  • Mentor junior QA engineers on automation techniques, scripting, and test design.

  • Coordinate testing activities across scrum teams, ensuring timely delivery of quality outcomes.

  • Act as a point of escalation for complex testing challenges and provide guidance on reso