Software Engineering Manager, ASE Commerce Engineering

Summary

Apple Services Engineering is behind the App Store, Apple TV, Apple Music, Apple Podcasts,
and Apple Books -- the storefronts and services hundreds of millions of customers reach for
every day. Within Apple Services Engineering, the Commerce team owns the systems that
handle purchases and subscriptions for those customers and for the developers who build on
our platforms. We are hiring an Engineering Manager to lead a small team in Commerce. If you
are drawn to leading a team that ships work with direct, measurable customer impact -- a
smoother checkout experience, a subscription that launches reliably in a new country, a billing
system that holds up under peak load -- this role offers that scope. You will encounter
technically complex problems, a collaborative team, and a scale of systems that is difficult to
find anywhere else.

Description

The Engineering Manager leads a team of software engineers building and operating server-
side commerce systems at Apple Services Engineering. You will be responsible for the team's
technical direction, delivery, and growth. Day to day, that means partnering with your engineers
on design and execution, working across Apple Services Engineering and partner organizations
to land roadmap commitments, and investing in the development of the people on your team.
This is a technically engaged management role. You will maintain active involvement in the
codebase through code reviews, design discussions, and direct contributions when the
situation calls for it. You will serve as a credible technical partner to your team, able to identify
technical risk and quality gaps through design engagement and code review.

Preferred Qualifications

Experience managing teams that own commerce, payments, billing, or subscription systems, including familiarity with the operational and compliance considerations specific to those domains
Demonstrated track record of developing engineers, helping mid-level individual contributors grow into senior roles and senior engineers expand into broader technical or organizational scope
Experience re-platforming or scaling backend systems that were undergoing significant growth. related challenges, including managing the technical and delivery complexity of that transition
Familiarity with the regulatory, tax, and compliance considerations involved in operating a global commerce platform across multiple jurisdictions and currencies
Some exposure to frontend or client-side development, sufficient to collaborate effectively with client platform teams on feature integration and API design
Experience working with distributed or globally located teams, including navigating cross-timezone coordination and asynchronous communication norms
Comfort presenting technical strategy and team progress to senior leadership, including the ability to tailor communication to a non-engineering executive audience

Minimum Qualifications

5+ years of professional software engineering experience, with at least 1 to 2 years of direct people management or equivalent experience leading engineers as a technical lead or project lead
Production experience with Java and service-oriented or microservices architectures, including design, deployment, and ongoing operation of backend services
Sufficient technical engagement to conduct meaningful code reviews, contribute to architectural design discussions, and identify technical risk in systems under active development
Working knowledge of SQL and NoSQL databases -- including data modeling, query optimization, and operational considerations for systems such as Cassandra or equivalent distributed datastores
Experience shipping and operating RESTful services at scale, with a practical understanding of eventual consistency and its implications for system correctness and reliability
Ability to make sound decisions with incomplete information and communicate the reasoning behind those decisions clearly to engineers and cross-functional partners
Strong written and verbal communication skills -- including the ability to facilitate productive design reviews, deliver structured feedback in 1:1s, and write clearly for technical and non technical audiences
Bachelor's degree in Computer Science, Computer Engineering, or a related field or equivalent practical experience. A Master's degree is a plus but is not required