Software Engineer II

Company Summary

Zoro.com is a leading eCommerce platform offering nearly 15 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started!

Job Summary
Our NetSuite platform sits at the heart of sales, accounting, billing, fulfillment, and beyond. You will help with an ongoing reinvention, so engineers across Zoro can contribute safely and quickly. As nearly every function of the business at Zoro flows through our NetSuite platform, we are a team that is driven by the needs of our stakeholders, trying to make everyone’s jobs easier. This role is a great opportunity for engineers with solid technical foundations who are ready to take ownership of small-to-medium projects, learn from senior teammates, and grow their skills in a supportive, collaborative environment. You will work closely with senior engineers and business partners to ensure that NetSuite solutions are reliable, maintainable, and scalable.

• Develop modern TypeScript modules, services, and tooling for NetSuite SDF (Software Development Framework), working with the team to ensure they can perform at scale
• Own and champion best practices for testing, observability, and security (PCI/SOX)
• Partner with product, design, and 20+ engineering squads, as well as business stakeholders in Fulfilment, Finance, and Customer Service to turn business goals into resilient systems and automations
• Mentor & be mentored by engineers of varied backgrounds, helping foster psychological safety, healthy code-review culture, and engineering excellence
• Continuously improve how we work: propose experiments, retire tech debt, and celebrate small wins along the way

Duties and Responsibilities

• Write clean, maintainable, and testable code for NetSuite modules, customizations, and internal tools.
• Take ownership of small-to-medium projects and contribute to larger team initiatives.
• Participate in design and technical discussions, offering input and learning from senior engineers.
• Collaborate with other engineers and business stakeholders (Fulfillment, Finance, Customer Service) to translate requirements into effective technical solutions.
• Participate in the team’s incident response rotation, helping troubleshoot and resolve issues quickly and reliably.
• Contribute to code reviews, sharing constructive feedback and learning from others.
• Identify opportunities to improve processes, reduce technical debt, and streamline workflows.

Minimum Qualifications

• 3+ years of professional experience in software development.
• Proficiency in at least one modern programming language such as TypeScript, Python, Java, or PHP.
• Exposure to CI/CD pipelines, observability tooling, and container orchestration (e.g., Docker, Kubernetes, Cloud Run).
• Ability to debug and resolve production issues with guidance when needed.
• Strong communication and collaboration skills and interest in working in agile, collaborative teams.

Preferred Qualifications

• Familiarity with NetSuite SDF (Software Development Framework) or experience customizing ERP/enterprise systems.
• Understanding of cloud-native services and Infrastructure as Code (Terraform preferred).
• Experience collaborating with non-technical stakeholders
• Experience with JS testing frameworks, tools and methodologies such as Jest and Cypress
• Exposure to technical design or architecture discussions and a willingness to learn how to evaluate trade-offs.
• Interest in mentoring early-career engineers and sharing knowledge with peers.
• Familiarity with compliance-driven environments (e.g., PCI, SOX).

Compensation:

This position is hourly. Below is the anticipated base pay compensation range for this position.

Total Rewards

Zoro’s total compensation plan includes our Zoro Incentive Plan (ZIP) that is designed to foster and reward our team members for strong performance. Total compensation will be highly competitive.

In addition to competitive compensation, Zoro offers comprehensive benefits and perks including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for n