Software Development Manager

Manager, Platform ILOM (M2)

Location: Burlington, MA or Santa Clara, CA

Why Oracle Cloud Infrastructure (OCI) Hardware Development?

Join Oracle Cloud Infrastructure Hardware Development (OCIHD) and be at the forefront of innovation! Our Platform ILOM (Integrated Lights Out Manager) team is building the foundational firmware and embedded software that powers Oracle's cutting-edge cloud infrastructure. We're a dynamic, close-knit team pushing the boundaries of what's possible with new Intel, AMD, and ARM CPU and NVIDIA/AMD GPU based server products and components. If you're passionate about bringing extreme hardware technologies, advanced processors, and sophisticated system software to market in a fast-paced, high-impact environment, this is the place for you. We work collaboratively across divisions to deliver robust off-line system configuration and management for Oracle’s leading-edge servers, directly impacting the scalability and reliability of Oracle Cloud.

The Opportunity: Manager, Platform ILOM (M2)

As an M2 Manager, you will lead a small, dedicated team responsible for a feature area within our service. You are fully responsible for the design, delivery, and operations of all components in your team's space, directly contributing to our technology/product and improving organizational strength and speed. You will foster a culture of trust, direct feedback, and healthy debate, measuring team health and delivery through outcomes.

Why Oracle?

Working at Oracle means being part of a team that's helping shape the future of cloud computing. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth and continuous learning.

Key Responsibilities

• Lead and manage a small team, taking full responsibility for its design, delivery, and operations.
• Perform and fully own software deployments across pre-production and production
• Support both new and existing products by troubleshooting, bug fixing, and driving continuous improvements to ensure optimal performance and reliability.
• Define and drive the technical, product, operational, and organizational strategy for your team's initiatives, ensuring alignment with broader organizational goals.
• Prioritize team's work focusing on customer issues and requirements, ensuring solutions are well-defined, modularized, secure, reliable, diagnosable, actively monitored, compliant, and reusable.
• Participate in Large Scale Events involving Service dependencies.
• Model and coach modern software engineering practices: leveraging data/telemetry, well-defined interfaces, design reviews, coding standards, code reviews, and comprehensive test coverage.
• Build a culture of psychological safety, honest feedback, open debate, and mutual respect within your team, empowering individuals through experimentation and creative problem solving.
• Mentor and grow the next generation of technical leaders in performance engineering within your team.
• Develop talent: guide new employees through onboarding, coach on job performance, give feedback, and suggest corrective action.
• Clarify performance expectations and establish specific, measurable goals and commitments.
• Set and uphold engineering standards for architecture, code quality, reliability, security, and operational excellence.
• Communicate proactively and effectively with all stakeholders, from engineers to senior audiences, providing status, identifying risks, offering mitigation strategies, and translating vision into actionable execution.
• Participate in team roadmap planning, including recruiting, hiring, and performance management.
• Advocate for change by clearly communicating business rationale and gaining employee support.
• Engage in hands-on management, including addressing customer issues, managing escalations, and deploying code aligned with change management procedures.
• Contribute to or author regular executive reports and action plans to senior management.
• Learn and adapt for new technologies in a high-pace environment.

What You'll Bring

Must-Have & Skills:

• Typically has 0-2 years people management or technical lead experience.
• 5+ years of experience in BMC development for large-scale distributed systems, cloud services, or performance engineering.
• Deep expertise in Intel, AMD, and ARM CPU and NVIDIA/AMD GPU based architectures, including strong understanding of associated software components such as BIOS, Operating Systems, drivers, and utilities.
• Exceptional proficiency in C, along with strong scripting skills in Bash and Python.
• Proven experience working directly with hardware teams on BMC bringup and system debugging.
• Strong analytical, problem-solving, and debugging skills.
• Demonstrated suc