Software Development Engineer

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

## The Team:

We are the Flex Customer Driven Engineering for Adobe's B2B Journey Management products. Our focus is accelerating feature development based directly on the needs and requests of some of Adobe's largest customers. We are creative problem-solvers building innovative capabilities into our market-leading B2B marketing automation systems.

## The Opportunity:

Come join us for a career-accelerating opportunity within our team. This role offers the chance to work across multiple components and systems within Adobe's B2B marketing, providing broad exposure rather than being siloed to a single part of an enterprise product!

If you're passionate about solving real-world customer problems, thrive in a collaborative environment and love to challenge yourself, this his is a fantastic opportunity! A chance to make a tangible impact on major Adobe customers and take part of a team shaping the future of B2B marketing automation.

## The Role:

We seek a Senior Software Engineer who excels not only in building robust, scalable software but also in bridging the gap between technology and customer needs. This role requires a unique blend of deep technical expertise and strong product/customer interaction skills.

The position is primarily engineering-focused, driving the design, development, and delivery of high-quality software solutions. You will collaborate across Adobe, work on sophisticated distributed systems, and deliver performant services handling large data volumes. A crucial part of this role also involves interfacing directly with product management and customers - understanding their needs, engaging in technical requirement discussions, managing expectations, and handling challenging conversations constructively, requiring strong communication and situational awareness.

## What You'll Do:

• Design, implement, and co-own features based on customer requirements, prioritizing performance, scalability, and reliability.
• Develop production-ready code for highly-available systems, data streams, and RESTful APIs.
• Ensure high standards of quality, including robust testing and observability.
• Collaborate effectively with technical leads, product management, and other engineers to deliver solutions meeting business and customer objectives.
• Contribute to root cause analysis during service outages.
• Stay ahead of the curve on relevant technologies within the Adobe ecosystem and the broader industry.
• Drive tasks with strong ownership, clarity, and precision.
• Participate in technical discussions regarding customer needs and implementation approaches.

## What You Bring:

• Proven experience (typically 7+ years) as a Software Engineer, with strong skills in Java or Scala and frameworks like Spring Boot.
• Significant experience building and maintaining large-scale distributed systems and data processing pipelines (e.g., experience with Kafka, Spark, Hadoop is valuable).
• Expertise in designing and implementing RESTful web services.
• Solid understanding and hands-on experience with SQL (e.g., MySQL).
• Experience with APM and monitoring tools (e.g., Splunk, New Relic, Grafana, Kibana).
• Strong problem-solving skills and the ability to model solutions for complex technical challenges.
• Excellent verbal and written communication skills, with the ability to articulate technical concepts clearly.
• Experience working effectively in cross-functional teams.
• Situational awareness and experience handling technical discussions, including navigating differing viewpoints or requirements professionally.
• A strong sense of ownership and commitment to delivering high-quality results.

## Desired Extras:

• Experience with cloud platforms (AWS, Azure), Microservice Architecture, Databricks, Snowflake, Airflow.
• Knowledge of JavaScript/TypeScript (React/Next.js).
• Experience with NoSQL databases.

## Work Environment:

This role is based in our San Jose headquarters, and we work in a hybrid setup (mix of office and remote).