Software Deployment Specialist | REMOTE + TRAVEL

Job Description

Responsible for managing the implementation of our MiTek Software Suite with existing MiTek accounts, new MiTek accounts, or with new startups. This would include performing a Needs Analysis of their existing software. Installing and configuring the MiTek Suite. Training on the use of the MiTek Suite. Communicating with Product Management any issues or software enhancements required. Providing software demonstrations to prospective customers. Having regular meetings between our client and MiTek Sales to communicate how the conversion is proceeding.

Job Responsibilities & Requirements

Working with sales, the Software Deployment Specialist will be managing and performing the process of converting and/or deploying software at Component Manufacturers, Lumberyards and Framers to the MiTek Software Suite/Sapphire Supply. As an expert with the MiTek Software Suite and Suppliers business needs the conversion process entails the following:

• Identifying the business processes for sales, estimating, design, production and delivery.

• Identify current computer hardware needs and recommend appropriate upgrades.

• Developing a customized system using the MiTek Software Suite incorporating the identified customer processes to meet the customer’s needs.

• Expert at performing material take-offs from a plan set.

• Deploy the MiTek Software Suite/Supply at the customer.

• Develop a training program and train the customer in the use of the MiTek Software Suite/Supply

• Identify opportunities the MiTek Software Suite affords the customer for cost savings and greater product sales.

• Support and develop the customer until the conversion process is complete.

• Develop expertise presenting the MiTek Software Suite including adapting your presentation to meet the customer’s needs

Qualifications

• Associates Degree in building software, commuter information or related field is preferred

• 4+ Years of related experience in the Building Component Industry required

• Equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis

• Able to use Microsoft Office Applications

Soft Skills

• Problem solving skills to troubleshoot problems or come up with alternate solutions. A clear understanding of the working of a Truss plant and the needs of management.

Soft Skills

• Problem solving skills to troubleshoot problems or come up with alternate solutions. A clear understanding of the working of a Truss plant and the needs of management.

Additional Requirements

• Valid drivers' license and proof of auto insurance required.
• 70% Travel Nationally

MiTek Perks:

• Generous time off including Paid Time Off, 13 annual holidays, and volunteer time off

• Day One Medical/Rx, Dental and Vision Plans

• Family friendly benefits including Paid Caregiver Leave, Paid Parental Leave and Adoption Reimbursement

• Performance/Incentive bonuses

• Career advancement, training opportunities, Employee Resource Groups, and tuition reimbursement

• Retirement programs including Matching 401(k) Contributions and Profit Sharing 

• Employer paid Short-Term Disability, Long-Term Disability and Life Insurance

• myFlexPay partner – allows you to track, manage and access your pay anytime

Physical Demands

This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role. This role may need to access areas within the building that are undergoing renovations which may contain jobsite hazards. Occasionally this role will required to push, pull, bend, lift and move up to 25 lbs.

In compliance with the Equal Pay for Equal Work Act, the pay range for this position is estimated at $79k-111k/year. Base pay offered may vary based on job-related knowledge, skills, and experience. Please visit www.mii.com/about/careers/ to learn more