Software Architect

Company Overview:

At Panopto, we are the most customer-centric learning technology company in the world. As the leader in visual and audio-based learning, we empower organizations to share knowledge effortlessly in a capture and post-capture world. We don’t just build software; we obsess over our users’ goals to deliver solutions that truly matter. Our mission is simple: to attract the brightest talent, people like you, to Elevate the Craft and do the most impactful work of your career.

To enhance our team we are seeking an experienced  Software Architect who can set the long-term technical vision for a platform used by 11M+ users—while staying deeply connected to the code. In this role, you’ll shape the architecture of Panopto’s high‑scale video platform, guide engineering teams through complex technical challenges, and ensure our systems remain reliable, scalable, and modern.

Position Summary:

In this role, you will have the opportunity to do the most impactful work of your career, elevating your craft while contributing to a team that values lifelong learning.

As a Software Architect at Panopto, you are a principal technical authority responsible for the design, integrity, and evolution of the core platform that supports over 11 million users. You own the long-term technical vision, bridging the gap between high-level business objectives and robust, scalable engineering execution. 

This is not a theoretical role. We believe the best architectural decisions are made by those who are deeply connected to the codebase and the challenges of the teams using it. You will be expected to remain hands-on, actively collaborating with feature teams to implement architectural patterns, conduct design reviews, and troubleshoot critical system bottlenecks. You will bridge the gap between high-level vision and day-to-day engineering execution, ensuring that our architectural strategies are pragmatic, maintainable, and delivered through direct partnership with our developers.

You will work across teams to resolve critical architectural challenges, champion engineering excellence, and mentor senior technical staff, ensuring our video knowledge management platform remains the global leader. You'll also have opportunities to contribute to other initiatives that directly advance our core values and support you in elevating your craft.

How You’ll Contribute:

In this role, you will have the opportunity to…

• Architectural North Star: Define and drive the long-term technical roadmap, replacing "activity" with high-impact architectural patterns that reduce technical debt and accelerate development velocity.

• Engineering Excellence: Act as the final word on systems design, ensuring our AWS-based infrastructure is performant, secure (ISO 27001), and cost-effective.

• Clarity Over Complexity: Translate complex product requirements into elegant technical designs that feature teams can implement with minimal friction.

• Elevate the Craft: Partner directly with feature teams to conduct design reviews and troubleshoot bottlenecks, raising the bar for code quality across the department.

• Strategic Influence: Act as a trusted advisor to the CTO and Product leadership, explaining technical trade-offs through the lens of customer impact and business growth.

How We Thrive:

You’ll work with a team of talented engineers with a variety of areas of expertise, from devops to design, architecture to accessibility. The team’s experience level ranges from seasoned developers with well over a decade in industry to junior developers and contractors who are growing their roles and impact.

The Foundation for Success:

• Mastery of Scale: You have 12+ years of experience designing and evolving complex, distributed systems that handle massive scale.

• Cloud Native Expertise: Deep proficiency in AWS (or similar), CI/CD pipelines, and high-scale backend services.

• Full-Stack Fluency: You are dangerous in modern languages (C#, Python, or Java) and understand the nuances of modern web stan