Social Work Coordinator (Full Time, Day)

POSITION: Social Work Coordinator

LOCATION: Unity Living Center

SCHEDULE: Full Time

Hours: 40 hours per week

Job Profile Summary

Position Summary:
Under the direction of the Director/Manager, oversees daily department operations, including staff supervision. Is a member of the interdisciplinary team who utilizes social work skills with residents and their families to facilitate the psychosocial functioning and well being of residents/patients and their families. Makes recommendations to and assists Sr. Director in policy/procedure development and staffing requirements for the provision of Social Work Services. Provide superior customer service by modeling the Brand Promise and Core Values.

Key Responsibilities:
Oversees daily department operations, providing leadership, coaching and support to staff with problem solving and in addressing customer issues/concerns.
Assists in the interviewing, hiring and orientation of staff
Assures staff competency in the delivery of Social Work Services, monitoring performance and participating in the performance management process.
Represents Social Work Service at Facility, Department and Health System Meetings.
Assists with budget preparation and managing expenses and FTEs within budgeted parameters.
Participates in the orientation/inservice education of new employees and interdisciplinary team members. (topics include psychosocial needs, resident’s rights, advanced care planning, behavioral interventions, abuse & neglect, self determination).
LTC Only: Provides preadmission & admission interventions that include education, marketing, assistance to residents and families with the immediate needs encountered with movement into the facility, orientation to facility and initial assessment of learning and communication barriers.
LTC Only: Completes comprehensive psychosocial history and assessment used to identify psychosocial needs and to develop interventions and services to assure these needs are met.
LTC Only: Provides interventions that facilitate the psychosocial functioning and well being of residents and their families such as advocacy, education, referral, crisis intervention, mediation, group, individual and family counseling.
LTC Only: Collaborates and works in partnership with the interdisciplinary team in developing care plans and delivering service to meet the psychosocial needs of the resident and their families facilitating and fostering self determination and individual decision making.
LTC Only: Involves the entire team in meeting the psychosocial needs of the resident and their family, interpreting the psychosocial needs of residents for inclusion in the care plan, facilitating resident choice and preference.
LTC Only: Assist with long term care transitions and discharge planning, addressing financial, legal, housing, medical and social needs using case management strategies such as brokering, advocacy, and discharge planning.
LTC Only: Completes all required clinical and non-clinical documentation in accordance with professional, regulatory and facility standards.
LTC Only: Participates in department and facility planning and policy development. Collaborates with other team members in identifying the psychosocial, cultural and environmental factors essential to the delivery of quality care to residents and families and in recommending interventions/policies/processes to address.
LTC Only: Maintains current knowledge base related to field of study by attending in-services, lectures, seminars, meetings, and reading current literature.
LTC Only: Participates in department and facility quality/performance improvement initiatives, recommending audits, monitors and process/policy changes as a result of these initiatives.
Care Management Only: Works with Care Management Leadership to identify problems, recommend solutions and work toward resolution. Participates in Performance Improvement activities in the Department/Hospital/Community to affect optimal outcomes for the patient/family/hospital. Utilizes data, trends and reports to proactively identify opportunities to improve processes and
Care Management Only: Serves as a consultant to department and hospital clinical staff on issues such as guardianship, abuse/neglect, advance directives.
Care Management Only: Promotes a customer service orientation in the performance of position duties/ responsibilities and in interactions with all customers-patients, families, Physicians, and agency personnel.
Care Management Only: Liaison between on-site community agency personnel and Unity Hospital Care Management Department. Responsible for assuring on-site permanent agency personnel (CHHA Coordinators) meet all JC, Hospital,