SLED Solution Engineer Midwest
Lumen TechnologiesAbout the role
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
Are you passionate about leveraging technology innovation for the betterment of humanity? Lumen SLED Solution Engineers work in partnership with our Sales & Customer Success Executives, leading innovative conversations that help shape the growth of our SLED customers in the Midwest.
You will leverage your technical and sales skills to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our SLED customers’ requirements and provide business value.
Location
The professional in this role is ideally based one of the following states to enable convenient, in-person collaboration with both the team and customers.
Pennsylvania
Ohio
Michigan
Illinois
Iowa
Nebraska
Minnesota
Mossouri
Maryland
The Main Responsibilities
- Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the SLED audience.
- Analyzes and identify our customer's business and technology objectives, conduct full technical discovery, and architect (with the technical team) client solutions to meet gathered requirements.
- Acts as customer advocate, participating in pre-sales efforts including technical sales presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops.
- Support local sales teams in pursuit of key business opportunities, engage customers to address aspects of the data lifecycle.
What We Look For in a Candidate
- Technical pre-sales and/or consulting experience in SLED.
- Technical knowledge across one or more Lumen technology pillars (Global network infrastructure, edge cloud capabilities, connected security, communication and collaboration services).
- Fundamental understanding of network architectures – Ethernet, MPLS, Optical Wave, DIA/HSIP, NaaS, SDWAN.
- Fundamental understanding of Unified Communications
- Strong Sales Acumen
- Fundamental understanding in Cloud & Architecture design – AWS , Google Cloud, Azure
- Industry certifications: In 1 or more specialized technologies are a plus
- Fundamental understanding in Security solutions – SASE, Fortinet, Cisco, Palo Alto
- Strong verbal, and written communication
- Ability to lead & engage in complex deal discussions with internal ecosystem, driving solutions & outcomes with sales, customer success, product & engineering.
- Strong presentation skills as well as the ability to build and present high-quality solutions to both technical and executive audiences.
- B.S. Degree in a related field or equivalent work experience in the private sector or military
- Some travel as needed
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$101,210- $134,946 in these states: IA, MO, NE ,OH,PA
$10,276- $141,694 in these states: MI MN
$111,331 - $148,441 in these states: IL, MD
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
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