Site Support Specialist (Indiana)

We're seeking an IT Site Support Specialist to join

a growing team supporting end users in a fully onsite environment. This role is

ideal for someone who enjoys hands-on technical support, troubleshooting user

issues, and delivering excellent customer service.

What You'll Be Doing

• Provide onsite technical support for end users and resolve hardware, software, and network-related issues.
• Handle Tier 1 and Tier 2 support requests, including:
  • Password resets
  • User permissions and access issues
  • Printer and network device troubleshooting
  • PC hardware and software support
• Escalate and resolve more complex technical issues when needed.
• Communicate effectively with both technical and non-technical users.
• Participate in IT projects and initiatives to expand your technical skills and career growth opportunities.
• Maintain a strong customer-service mindset while supporting employees across the organization.

Required Skills & Experience

• Desktop Support / IT Support experience
• Troubleshooting hardware and software issues
• Strong customer service and communication skills
• Active Directory experience
• Ability to work independently in an onsite support environment
• Comfortable supporting users at all levels, including leadership

Nice-to-Have Skills

• Windows support
• Office 365
• ServiceNow
• Help Desk / Service Desk experience
• PC support and hardware troubleshooting

What We're Looking For

• A positive, professional attitude and strong communication skills
• Someone confident in their technical abilities while remaining patient and customer-focused
• A "jack-of-all-trades" mentality with the willingness to learn new technologies
• A team player who wants to grow and advance within IT

Additional Details

• Training: First week will be spent in Wisconsin for training (all travel expenses paid).
• Work Breakdown: Approximately 90% ticket-based support and 10% project work.
• Excellent opportunity for career growth, with a company culture that promotes from within

Job Type & Location

This is a Contract to Hire position based out of Pittsboro, IN.

The pay range for this position is $20.00 - $35.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Pittsboro,IN.

This position is anticipated to close on Aug 31, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disa