Site Security Manager

Site Security Manager – West Deptford, NJ

Position Overview
The Site Security Manager is responsible for overseeing all aspects of security operations for a dedicated client facility in West Deptford, NJ. This position manages a large-scale operation, ensuring the consistent delivery of high-quality security services, operational excellence, and full compliance with client requirements.

The Site Security Manager will lead all staffing, training, and performance management efforts while maintaining strong client relationships and achieving retention, financial, and service-level objectives. This role requires proactive leadership, strategic problem-solving, and availability for emergency response outside of regular business hours.

Key Responsibilities

Operational Leadership

• Direct and oversee day-to-day security operations at the client site.
• Lead and support a team of security supervisors and officers.
• Develop and manage schedules, payroll, and staffing to meet contractual obligations.
• Ensure security services are delivered professionally, protecting both people and property.
• Monitor and enforce compliance with company and client policies, procedures, and post orders.

Client & Employee Relations

• Serve as the primary point of contact for client communication, concerns, and operational updates.
• Maintain strong, professional relationships with both the client and security personnel.
• Promote employee engagement and retention through recognition, coaching, and career development opportunities.
• Provide timely communication regarding performance, issues, and operational improvements.

Staff Management & Development

• Recruit, hire, train, and retain qualified security personnel.
• Provide or coordinate site-specific and ongoing training programs.
• Conduct regular performance evaluations and support career development plans.
• Address employee concerns promptly and maintain accurate personnel records.

Administrative & Financial Oversight

• Ensure payroll accuracy, scheduling compliance, and timely reporting.
• Manage operational resources such as uniforms, equipment, and post orders.
• Meet contractual scheduling requirements while controlling labor costs and reducing unbilled overtime.
• Maintain all records in compliance with company and client standards.

Emergency & Incident Response

• Remain available after hours to respond to emergencies and critical incidents.
• Take proactive measures to address potential risks or operational challenges before escalation.

Qualifications

• Bachelor’s degree in criminal justice, Business Administration, or related field; or equivalent experience in security, law enforcement, military, or facilities management.
• Minimum 2 years of management or supervisory experience in a high-volume, multi-employee security operation.
• Proven track record in building strong client relationships and achieving retention goals.
• Demonstrated success in hiring, training, and leading high-performing teams.
• Strong communication, leadership, and interpersonal skills.
• Experience managing payroll, scheduling, and operational budgets preferred.

Compensation & Benefits

Securitas offers a competitive starting salary of $94,000/year, commensurate with experience, plus a full benefits package that includes:

• Medical, Dental, Vision, and Life Insurance
• 401(k) Retirement Plan
• 10 Vacation Days, 6 Sick Days, and 4 Floating Holidays
• Opportunities for advancement within a global security leader

Core Competencies

• Staff & Financial Management
• Integrity & Accountability
• Problem-Solving & Conflict Resolution
• Time Management & Critical Decision-Making
• Client Relationship Building & Customer Focus
• Motivation, Retention & Performance Management