Site Implementation Engineer | HPE Aruba Core – W2 Contractor
Burwood Group, IncAbout the role
Company Description
Who We Are
Burwood Group is not your average technology consulting firm. We are an innovative, culture-driven industry leader, that helps companies use and manage technology to transform business and improve outcomes. Founded in 1997, headquartered in Chicago, we've grown to be a 200+ employee firm with team members and offices spread from Southern California to North Carolina.
Burwood fosters a culture that applauds both teamwork and personal growth. We’ve cultivated an incredible team of people who are dedicated to their craft and passionate about using their skills to impact the success of the company. Join our team and build a career as unique as you are.
Job Description
Role Type: W2 Contractor
Status: U.S. Citizen, Green Card Holder
Note: We are unable to partner on a corp-to-corp (C2C) basis
Term: 6 months, possible extension
Start Date: Immediate
Availability: Friday through Tuesday
Work Location: travel required
What You'll Do
As a non-exempt/hourly employee at Burwood, the Site Implementation Engineer will work alongside Field Service Technicians and coordinate with our Lead Field Services Technicians to provide on-site support for our clients, ensuring seamless implementation and configuration of network and server infrastructure.
This role requires proven cutover leadership experience with hands-on device configuration, strong technical expertise, and the ability to support on-site teams effectively. Candidates must demonstrate real-world experience in leading full cutover cycles, from planning to execution and troubleshooting.
In this role, the Site Implementation Engineer has the following responsibilities:
Project Leadership:
- Lead end-to-end technical cutovers with hands-on device configuration and coordinating with both on-site technicians and remote teams.
- Manage full cutover cycles, from planning and configuration to validation and post-cutover support.
- Organize and communicate project plans, updates, and issues effectively.
- Function as the central point of contact to communicate updates and progress to key stakeholders.
Key Technical Skills:
- Manage virtualized server hosts; ESXi expertise preferred
- Configure and manage routers, switches, access points, and VLAN segmentation; Velocloud, and Aruba Central expertise preferred
- Set up and configure virtualized servers, remote desktop services, centralized DHCP, and AD management
- Experience with Medical PIMS platforms is a plus
- Implement and manage Remote Desktop Hosts and Thin Client workstation architecture
- Perform server backup and recovery processes
- Adapt to specialized hardware and software like X-ray, Dental, and other clinical modalities, coordinating with hardware and software vendors as needed via phone and remote control apps
Documentation and Post-Implementation Testing:
- Inventory and prepare network equipment for cutovers
- Configure and test network components (routers, switches, APs)
- Reconfigure and test workstations, servers, and peripherals
- Perform functional and validation testing of all reconfigured devices
Support and Troubleshooting:
- Provide Tier 2/3 level help desk support during HyperCare (post cutover support)
- Perform technical troubleshooting and remote support using tools like Kaseya
General Requirements:
- Proven experience leading complex cutover projects in live production environments mandatory
- Flexible working hours, generally Friday evening through Tuesday evening
- Travel requirements: 95-100%
- Certification in relevant technologies (e.g., VMware, Aruba) is preferred
- Excellent communication skills
Qualifications
Who You Are
- You have proven experience in leading cutovers in complex technical projects
- You have strong organizational and communication skills
- You have expertise in virtualized server host management
- You are proficient in configuring and managing network equipment
- You have skills in setting up and configuring virtualized servers and remote desktop services
- You have experience with system setup, data backup, and recovery processes
- You can quickly adapt to unique hardware challenges
- You are detail-oriented with excellent problem-solving skills
- You are comfortable interacting and presenting in front of customers
- You are able to build strong relationships and mentor colleagues
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