Simulation-Based Education\Instructional IT Support Technician

Online applications must be received before 11:59pm on:

June 22, 2026

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

482CS-YN_CS_NPS - IT Customer Support - Entry

Business Title:

Simulation-Based Education\Instructional IT Support Technician

Employee Type:

Classified

Position Details:

The Opportunity:

In this role you will provide dedicated Information Technology (IT) support for the College of Veterinary Medicine’s (CVM) Simulation-Based Education Program by independently providing top-tier support for a variety of information systems, collaboration tools, and simulation management systems.

Your duties will include collaborating with CVM faculty, and IT and Simulation Program staff to plan and implement system upgrades.

Additional Information:

This is a full time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary: $5,249 to $7,062 | Range 01IT | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation.

Required Qualifications:

• A Bachelor’s degree in a related technology field AND 1 year(s) of professional experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

• Ability to work well under pressure.

• Demonstrated ability to learn and implement new technologies on an ongoing basis.

• Demonstrated ability to support others in the adoption of technology.

• Demonstrated strong interpersonal, written and verbal communication skills.

• Ability to establish and maintain effective and cooperative working relationships within the department, the university, and other organizations.

Preferred Qualifications:

• Demonstrated experience in higher education, specifically working with faculty.

• Experience with learning management systems like Canvas.

• Experience with video conferencing tools such as Zoom.

• Experience with assessment software such as ExamSoft.

• Experience with audiovisual technology.

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

About Department/College/Area/ Campus - College of Veterinary Medicine | Washington State University

Area/College: College of Veterinary Medicine
Department Name: Veterinary Information Services
Location: WSU-Pullman

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the “Application Document” section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update y