Shipping Supervisor

Medisca is a global company leveraging strong partnerships to serve healthcare professionals across diverse wellness disciplines. Offering extensive and essential solutions - including pharmaceutical ingredients and service, mixing technology manufacturing, analytical testing, and education – Medisca is bridging the gaps in healthcare with an unwavering commitment to precision, innovation, and societal impact. 

The Shipping Supervisor is responsible for providing the necessary leadership to ensure that the shipping team achieves their department objectives; items are prepared, shipped, and received on time while complying with company policy. The Shipping Supervisor supports, coaches, trains, and creates a safe space for their team to be successful.  

Responsibilities & Duties:  

 Shipping Operations

• Prepare and maintain documentation for dangerous goods in compliance with all applicable regulations. 
• Monitor inventory levels of shipping supplies and initiate replenishment orders as required. 
• Schedule and coordinate freight shipments to ensure timely and cost-effective delivery.
• Perform hands-on shipping operations as needed, including operating a forklift. 
• Generate and maintain required shipping and compliance reports. 

Leadership and Training  

• Train and coach employees on all job functions to ensure key performance indicators (KPI) and Standard Operating Procedures (SOPs) are being followed and met.  
• Promote a high-performance culture by setting clear expectations, conducting performance reviews, and providing feedback and coaching, ensuring employees are following company policies and procedures.  
• Identify risks and opportunities for improvement, analyze them, and support the implementation of corrective actions. 
• Maintain an excellent work climate, valuing participative management, communication, and the search for improvement. 
• Lead pre-shift team meetings to communicate priorities, safety topics, and operational updates. 
• Ensure employees perform job responsibilities with a strong focus on accuracy, particularly in scanning and inventory control. 
• Partner with People & Culture to support the recruitment, interviewing, and hiring of new employees, ensuring alignment with operational needs and company standards and supporting onboarding to ensure successful integration of new employees. 

Health & Safety   

• Ensure employees follow applicable health and safety regulations and standards, including those established by the Occupational Safety and Health Administration (OSHA).
• Ensure and promote compliance with Medisca’s safety guidelines. 
• Ensure that all health and safety requirements are being met and that employees are working safely at all times. 
• Conduct investigations following incidents/accidents and propose action plans. 
• Be an active member of the Spill Response Team. 

 Warehouse Management

• Understand, implement and sustain 5S methodology within the department and shipping dock area (process mapping of area and functional layout of the 5S area). 
• Responsible for reducing the amount of departmental overtime every week and for reducing the total unit cost per order weekly.    
• Review, verify, and approve employee timesheets to ensure accuracy, compliance with company policies, and timely payroll processing. 
• Serve as backup for other department supervisors by leading daily huddles as needed, ensuring clear communication of priorities, safety topics, and operational updates. 
• Initiate maintenance work orders and coordinate with the Maintenance team to address facility and equipment needs.