Shift Supervisor - Electric Distribution Center

Job Summary 
A Leader for Electric Operations, ESSO provides leadership to a team of employees and/or contractors directly responsible for supporting emergencies on the Transmission & Distribution Electric System, performing general dispatching and system switching for operational & maintenance tasks and the installation of asset improvements. They oversee the electric service territory and are expected to ensure safe, reliable, delivery of service to customers and communities. Field Leaders serve as role models for safe work practices. They also actively manage the development and training of employees to improve individual and team performance. Field Leaders are generally on call 24 hours a day to support operational activities and electric system emergencies, as necessary.  
 
Essential Functions 

• Demonstrate Safety Leadership by promoting and assuring a safe working environment, as well as, helping to support the continued improvement of electric operations public safety. In addition, ensure all personnel perform safe work habits according to the NIPSCO’s Safety Manual.  

• Provide leadership, direction, and performance coaching to the front-line workforce. Facilitate effective two-way communication, especially between front-line workers and the rest of the organization.  

• Serve as a consistent and regular presence in the dispatch center providing leadership, direction, and feedback to the front-line employees.  

• Actively manage the development, training, and evaluation of front-line workers to improve individual and team performance.  

• Manage and enforce the terms in the Collective Bargaining Agreement (where applicable)  

• Promote Operational Excellence by motivating, coaching, and developing staff to meet established objectives  

• Create an environment in which front-line workers are actively involved in the spirit and steps of Continuous Improvement.  

• Ensure optimal use of resources by supporting the development and driving the execution of the teams’ work plans along with proper management of Operating and Maintenance and Capital Budgets.  

• Collaborate with and build strong working relationships with internal and external groups to coordinate work efforts.  

• Ensures that work is completed according to company standards, regulations, processes, and procedures.  

• Ensure employees effectively use tools and technology to complete their daily work.  

• Cultivate and advance a diverse and inclusive environment.  

• Convey a leadership image that is consistent with the organization's values, demonstrating the qualities, traits, and demeanor that commands leadership respect.  

• Troubleshoot process systems, equipment failure/concerns, or inefficiencies when they occur.  

• Respond to emergencies within the company’s established procedures, incident command system structure, and storm recovery structure.  

• Ensures all personnel training is up to date and compliant.  

• Must possess valid State Driver’s License and clean driving record, and clean driving record.  

Required Qualifications for Position 

• High school diploma or equivalent. 

• 4+ years of experience in the electric utility