Services Project Manager

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.


About the opportunity
We are seeking an experienced Dayforce Services Project Manager to join our team on a full-time, permanent basis. The ideal candidate brings strong HRIS expertise with Dayforce, including 2–3 full implementation life cycles, and excels at leading cross-functional teams through complex HR, Payroll, and Workforce Management deployments.
This role will work closely with the Enterprise Architecture (EA) Workstream, supporting strategic alignment, security architecture, interoperability, and broader Human Capital Management (HCM) modernization initiatives. The Project Manager will also collaborate extensively with the Data Conversion Workstream on migration validation and critical Dayforce-specific imports.
What you'll get to do

Project Leadership & Planning
• Develop comprehensive project plans to support Dayforce solution implementations.
• Architect Dayforce solutions to meet client, technical, and security requirements.
• Define project timelines and manage all deliverables to ensure successful execution.
• Host weekly project meetings with internal teams, enterprise architects, and client stakeholders.
Enterprise Architecture (EA) Workstream Collaboration

• Align project execution with transformation program objectives, ensuring strategic and technical cohesion.
• Support EA activities related to:
◦ Security architecture
◦ Data management
◦ Technology integration
◦ Process optimization
◦ Mobile strategy
• Support implementation of Government of Canada (GC)–approved Digital Identity (ID) and access management solutions.
• Contribute to the modernization of Canada’s end-to-end Human Capital Management (HCM) Enterprise Architecture by providing Dayforce-specific strategic advice and deliverables.
Solution Interoperability & Security Compliance
• Ensure Dayforce interoperability across systems, data flows, and business processes.
• Collaborate with security and EA teams to assess impacts from changes in scope, technology, or compliance requirements.
• Support all activities related to achieving Authority to Operate (ATO), including:
◦ Security assessments
◦ Penetration testing
◦ Vulnerability assessment and remediation
• Assist in preparing documentation and ensuring adherence to GC security standards.
Data Conversion Workstream Support
• Collaborate closely with the Data Conversion Workstream on all Dayforce-related migration activities.
• Provide subject-matter support for:
◦ Benefit Elections Import
◦ Record of Employment (ROE) import
◦ Year-to-Date (YTD) data imports
◦ Etc.
• Assist with data mapping, cleansing, validation, testing, and troubleshooting across multiple conversion cycles.
• Ensure data readiness, accuracy, and successful migration outcomes aligned with project milestones.
Team & Stakeholder Management
• Provide coaching, feedback, and direction to project team members.
• Ensure accountability for deadlines and deliverables across all internal and external partners.
• Foster strong relationships with vendors, technical teams, and client stakeholders.
• Manage conflict resolution and maintain a collaborative, solution-oriented environment.
Communication & Reporting
• Deliver clear, concise updates to stakeholders, leadership, and governance bodies.
• Escalate risks, issues, and key decisions requiring senior intervention.
• Maintain strong written and verbal communication throughout the project lifecycle.
Solution Architecture & Analysis

• Assess customer requirements and design effective Dayforce HR/Payroll solutions.
• Support both functional and technical architecture considerations within the Dayforce ecosystem.
• Analyze business processes and recommend improvements that enhance security, interoperability, and efficiency.
Skills and experience we value

• Bachelor’s degree or equivalent experience.
• 3–4+ years of experience in HR, HRIS, or Dayforce environments.
• Proven success delivering HR/Payroll projects in complex organizational settings.
• Experience