Services Assistant, HR People Operations
The University of QueenslandAbout the role
Full time, fixed-term HEW 4 position until December 2025
Base salary in the range of $73,072 - $77,476 plus 17% superannuation (HEW 4)
Work at our vibrant and conveniently located St Lucia campus
About This Opportunity
Are you ready to play a key role in shaping the employee experience at one of Australia’s leading universities? As the Assistant, Employee Services, you will be at the heart of our HR operations, ensuring the smooth and accurate administration of employee data and benefits. You will manage a range of critical tasks across the employee lifecycle, from recruitment and payroll to superannuation and salary packaging. This role offers the perfect blend of operational excellence and client service, providing a dynamic platform to refine your skills while contributing to high-quality HR service delivery.
If you thrive in a detail-oriented environment and are passionate about creating seamless HR processes that support the success of our staff, this is the perfect opportunity for you!
Key responsibilities will include:
Ensure timely and accurate entry and processing of HR data in the University’s HRIS, supporting various employee lifecycle activities such as recruitment, appointments, transfers and payroll.
Action enquiries received via the University’s CRM within service level agreements.
Generate and maintain regular HRIS transaction reports, addressing any inconsistencies and ensuring data accuracy across all HR activities.
Assist in testing HRIS system upgrades, ensuring minimal disruption to HR operations and efficient incorporation of service pack amendments.
About UQ
As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
26 weeks paid parental leave or 26 weeks paid primary caregiver leave
17% superannuation contributions
17.5% annual leave loading
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
On campus childcare options
Affordable parking (from just $5.75 a day)
Salary packaging options
About You
Diploma or equivalent qualification plus relevant work-related experience in HR and or Payroll administration or similar role, with a minimum of 2 years’ experience
Demonstrated working knowledge and experience in using large HRIS systems with excellent computer skills using a variety of applications including Microsoft packages.
Demonstrated problem solving and analytical skills and the adherence to high levels of data integrity as it pertains to employment-related data and documentation.
Strong organisational and time management skills, including the ability to meet
deadlines and manage competing demands without compromising on high standards of service delivery or qualityExcellent interpersonal and communication skills in both written and verbal forms, and a strong commitment to exceptional client service
In addition, the following mandatory requirements apply:
Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for
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