ServiceNow Virtual Agent
Experfy IncAbout the role
Experience in configuring the Service Portal chat for Virtual Agent,
Branding Virtual Agent,
Enabling the out of the box conversations,
Configuring the out of the box topic blocks and topics,
Customizing the out of the box topic blocks and topics,
Creating topic blocks and topics,
Experience in scripting to call APIs,
Integrating virtual agent with MS Teams,
Integrating virtual agent with non-ServiceNow applications,
Using scripting to call API to get the data for Virtual Agent
Requirements
Experience in configuring the Service Portal chat for Virtual Agent,
Branding Virtual Agent,
Enabling the out of the box conversations,
Configuring the out of the box topic blocks and topics,
Customizing the out of the box topic blocks and topics,
Creating topic blocks and topics,
Experience in scripting to call APIs,
Integrating virtual agent with MS Teams,
Integrating virtual agent with non-ServiceNow applications,
Using scripting to call API to get the data for Virtual Agent
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