ServiceNow Platform and Integration Developer, AVP

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Summary:

We are seeking a well-rounded and motivated ServiceNow Platform and Integration Developer to join our dynamic team. As a ServiceNow technical expert, you will play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management (ITSM) platform. This individual needs to have a solution-driven mindset to best work through the deliverables around the needs of the organization. Excellent communication and documentation skills are extremely important. If you’re passionate about creating efficient workflows, improving user experiences, and solving complex business challenges, this role is for you. This is a key member of ServiceNow Platform Delivery and Services team.

Responsibilities:

• Serve as the technical subject-matter-expert for ServiceNow platform integrations, Discovery and CMDB
• Design, develop, implement and support integrations between ServiceNow and other systems using APIs, web services, IntegrationHub and middleware technologies
• Design, configure, implement, and maintain ServiceNow IT Operations Management (ITOM) Discovery of both On-Premises and Cloud resources (AWS &  Azure)
• Collaborate with stakeholders to gather requirements, define and implement integration solutions to meet the business needs
• Provide technical stewardship and play a key role in the transformation of IT Service Delivery while supporting current state.
• Analyze existing processes and integrations, identifying areas for improvement, consolidation, and enhancements
• Engage in day-to-day operational support and continuous capability improvement
• Engage in on call support as needed
• Maintain adequate process, operational documentation and reporting

Required Skillset/Experience:

• 5-8 years of solid experience with the administration, configuration, maintenance, integration, and upgrade of the ServiceNow platform
• 4+ years of experience with ServiceNow development with a focus on integrations
• Understanding of ServiceNow data model, tables and relationships
• Extensive experience with ServiceNow integration solutions including: ServiceNow API's, SSO, SAML, Web Services, LDAP, JDBC, ODBC, REST and SOAP
• Experience developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
• Experience with scripting languages such as JavaScript, Angular.js, Perl, Powershell
• Experience with ServiceNow Integration Hub for rapid integration development and automation
• Knowledge of ServiceNow orchestration for automating IT processes
• Solid understanding of data mapping, transformation and synchronization techniques
• Experience implementing REST API integration with third party tools and cloud platforms such as AWS and Azure
• Good functional and technical understanding and implementation experience with ServiceNow ITOM discovery and CMDB
• Good knowledge and experience with ServiceNow CSDM framework
• Ability to create custom reports, dashboards and visualizations
• Familiarity with ServiceNow Performance Analytics
• Experience with backend SQL Server development is preferred
• Strong problem-solving skills, communication and collaboration skills
• Design, configure, implement, and maintain ServiceNow IT Operations Management (ITOM) Discovery of both On-Premises and Cloud resources (AWS &  Azure)
• Col