Service Manager - Refrigeration

Service Manager – Refrigeration – Portsmouth
Location: Portsmouth
Salary: £55,000 - £65,000 + Company Car + Bonus + Benefits

An exciting opportunity has arisen for a Service Manager to join a leading industrial refrigeration contractor, managing a well-established service division across the South Coast

This is a key leadership role, responsible for team management engineers and a supervisor, full P&L accountability for a growing branch, and maintaining strong client relationships across critical sectors such as food, beverage, and pharmaceutical.

The Role:

* Oversee day-to-day service operations across the region South Coast/ South East.

* Manage and support a team of service engineers, including scheduling, performance, and development

* Full responsibility for profit and loss, budgeting, and KPI tracking

* Build and maintain excellent relationships with key accounts, ensuring service excellence and contract delivery

* Act as the main point of contact for escalations and technical support where needed

Background:

* Proven experience in the industrial or commercial refrigeration, chillers/ HVACR sector, ideally with leadership or management exposure

* Strong understanding of service operations and commercial delivery (P&L, KPIs, budgeting)

* Effective team leadership and communication skills

* Customer-focused approach with a track record in account management

* F-Gas certification and knowledge of ammonia systems highly desirable

Package:

* £55,000 - £60,000 basic salary

* Company car or car allowance

* Bonus scheme

* 26 days holiday + 8 bank holidays

* Private medical cover

* Company pension

* Clear career progression and development pathway