Service Controller

Overview:

I am looking for a proactive Service Controller to lead a team of engineers, ensuring efficient operations and excellent customer service. You’ll plan resources, manage workflows, and maintain high service and safety standards.

Key Responsibilities for the Service Controller:

Prioritise customer requests and allocate resources effectively
Plan and manage jobs to maximise productivity
Oversee work orders and ensure accurate, timely completion
Lead and mentor a team of 4–8 engineers
Maintain systems, processes, and safety standards
Drive customer satisfaction and service profitabilityWhat We Offer for the Service Controller:

Competitive salary + annual bonus
25 days holiday + bank holidays (option to buy 5 more)
Pension (up to 5%), life insurance & share scheme
Healthcare (medical, dental, optical & physio)
Enhanced family leave & flexible working
Wellbeing support & recognition schemesIf you are interested in this Service Controller role please contact Jamie on (phone number removed) or apply to this advert with your upto date CV