Service Assistant

Bergstrom Reconditioning Center of Appleton

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

Key Responsibilities

• Greet Guests: Welcome every guest with a friendly smile and assist with check-in for service appointments.
• Support the Service Team: Aid service advisors and technicians by organizing paperwork, updating records, and ensuring smooth communication with technicians and guests.
• Assist with Guest Needs: Provide transportation options, answer guest inquiries, and ensure every guest feels valued and informed.
• Complete Service Orders for Used Cars: Work closely with the sales and service teams to ensure used cars are serviced up to brand standards.
• Safely transport vehicles between dealerships and other locations as needed.
• Maintain accurate records of deliveries, pickups, and vehicle conditions.
• Follow all traffic laws and company safety policies to ensure safe driving practices.
• Assist with light duties around the dealership, including moving vehicles within the lot as needed.

Schedule: Monday-Friday 7:00 am to 4:00 pm or 8:00 am to 5:00 pm
Pay: Hourly pay rate of $16.00 

Qualifications

• Friendly, positive, and guest-focused attitude.
• Strong communication skills and attention to detail.
• Ability to work in a fast-paced environment.
• Prior experience in customer service is a plus but not required.
• Valid driver’s license with a clean driving record.
• Ability to drive both manual and automatic transmission vehicles.
• Must be reliable, punctual, and able to meet deadlines.

Our Commitment to You

At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team:

• Competitive Compensation
• Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
• Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)
• Exclusive Discounts: Save on vehicles, service, and parts
• Financial Security: 401(k) plan with company match (for full-time team members)
• Work-Life Balance: Paid holidays (for full-time team members)
• Wellness Support:
  • Wellness Program
  • Free Team Member Clinic
  • Access to a Free Health Coach
  • Employee Assistance Program
• Team Recognition: Employee Referral Program
• Career Development: Ongoing training and opportunities for growth and advancement

At Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team!

Join Wisconsin’s Largest and Most Award-Winning Automotive Group!

Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin’s largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 39 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day.

Our team has been consistently recognized by Automotive New