Service Account Assistant

Company Description

Catch Vibe Voice is a forward-thinking communications company dedicated to delivering clear, impactful, and strategic messaging for modern organizations. We value professionalism, creativity, and collaboration, and we foster an environment where ideas are respected and growth is encouraged. Our team thrives on precision, innovation, and strong communication foundations.

Job Description

We are seeking a detail-oriented and reliable Service Account Assistant to support account operations and ensure smooth communication between internal teams and clients. This role plays a key part in maintaining service quality, tracking account activity, and supporting day-to-day administrative and coordination tasks.

The ideal candidate is organized, proactive, and comfortable working in a structured, professional environment.

Responsibilities

• Assist in managing and maintaining service accounts

• Support daily account operations and documentation

• Coordinate information between internal departments and account contacts

• Track requests, updates, and service-related activities

• Ensure accurate records and timely follow-ups

• Provide general administrative and operational support as needed

Qualifications

• Strong organizational and time-management abilities

• Clear written and verbal communication skills

• Attention to detail and accuracy

• Ability to multitask and prioritize effectively

• Comfortable working with internal systems and documentation

• Professional attitude and willingness to learn

Additional Information

• Competitive salary ($47,000 – $51,000 annually)

• Growth opportunities within a developing organization

• Skill development in account management and operations

• Supportive and professional work environment

• Stable full-time position