About the role
Bluejack National is a private residential club for those who want to live in laid back luxury and we are committed to creating exceptional lifestyle experiences one family, one member, one guest, and one employee at a time. If you are as passionate as we are to deliver on that promise, then Bluejack National may just be the place for you! This job description will outline the essential responsibilities to the role. We do work as a team, and as such, you may also be asked to help in other roles or tasks, and it is expected that you are willing to assist.
Job Title: Server
Directly Reports To: Food & Beverage Director
FLSA Status: Hourly Non-Exempt
SUMMARY of our Cultural Beliefs:
Be Dependable.
I am loyal to the team and committed to the Bluejack mission and experience.
Integrity First.
I am accountable to be honest and always do the right thing.
Value People.
I empathize and respect others.
Speak Up.
I seek, listen and provide candid feedback to improve performance.
Empowerment.
I have the skills, resources and authority to create memorable experiences.
Be Remarkable.
I seek ways to be extraordinary and deliver a positive impact every day.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Provide friendly, attentive, and professional service to members and guests in dining rooms, patios, lounges, and at events
- Greet guests promptly, present menus, and answer questions about food, beverages, and daily specials
- Accurately take food and beverage orders and enter them into the POS system
- Serve meals and beverages in a timely manner, ensuring proper presentation and accuracy of orders
- Monitor guest needs throughout their dining experience and respond promptly to requests
- Clear and reset tables efficiently between courses and after meals
- Maintain cleanliness and organization of assigned service areas, including side stations and server trays
- Follow all sanitation, safety, and beverage service guidelines to ensure a clean and safe dining environment
- Collaborate with kitchen and bar staff to ensure smooth service flow and guest satisfaction
- Assist with the setup and breakdown of dining areas for daily service or special events
- Communicate member and guest feedback or concerns to management as needed
- Uphold the standards and service expectations of the club and represent the community with professionalism
- Maintain knowledge of club offerings, including menus, wine lists, and upcoming events
- Handle member problems and complaints as professionally as possible or refer to F&B leadership for support.
- Assist with the setup, breakdown and service of all major club functions and events as needed.
- Additional duties as requested by Bluejack leadership.
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