Server - Back Server

Company Description

Auberge du Soleil is the flagship location of the Auberge Collection. Service is attentive yet unobtrusive, genuine yet poised. Our employees are committed to ensuring that each guest’s stay is perfect. Auberge du Soleil is a member of Relais & Châteaux, an international association of 500+ elite independent hotels and restaurants in 60 countries. Founded in France and headquartered in Paris, the association serves as an ambassador for the French "joie de vivre" and the highest culinary standards. As an employee of Auberge du Soleil, you will enjoy not only the stunning beauty of our gorgeous Napa Valley hillside, but also competitive pay, benefits, and a challenging, fun working environment

Job Description

Embark on a rewarding journey with our team as a Server - Back Server, where your role is pivotal in crafting extraordinary dining experiences. As a part of our team, you'll be at the heart of catering to the business, our esteemed guests, and sustaining harmony amongst the team. The Back Server reports directly to the F&B management team. Back Servers are members of the restaurant dining room service teams and are trained to possess knowledge pertaining to our property, food, and beverage programs. The Back Server is responsible for serving the needs of the business, our guests, and our colleagues by ensuring an outstanding and memorable dining experience for each guest. The Back Server plays a supporting role to the Server - Captain during Lunch and Dinner services.

• Facilitate the guest dining experience by taking orders, anticipating needs, and delivering all items efficiently.
• Relate with guests to ensure satisfaction with beverages and meals, maintaining a consistently heartfelt and high-quality service.
• Comply with Auberge Collection standards and make thoughtful suggestions for upselling unique menu items.
• Accurately and quickly take and place orders, input them into the POS system, and handle billing.
• Operate, maintain, and clean restaurant equipment and fittings.
• Ensure the restaurant/outlets are tidy, organized, and follow safe food handling procedures.

The starting pay rate for this position is $16.90-$17.90 per hour plus tips. This is the pay rate for this position that Auberge du Soleil reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education.  

Qualifications

• Minimum of one year experience in the foodservice/hospitality industry.

• Good knowledge of food and wine. Experience at a luxury hospitality property preferred.

• Superior professional appearance and manner, good character to work in a fast-paced team.

• Ability to work a flexible schedule, including weekends and holidays, according to department needs.

• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

SKILLS

• Must possess strong organizational and time management qualities

• Must possess a strong interest in learning about food, wine and cocktails

• Customer service oriented attitude with strong hospitality skills

• Great communication skills

• Confidence and ability to perform under pressure

PHYSICAL DEMANDS

• Must be able to stand for at least 8 hours and be able to lift up, push, and pull at least 50 pounds

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands