Senior Technical Program Manager

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization.

The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data center assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters supporting services for more than 1 billion customers in over 90 countries worldwide.
We have an exciting opportunity under the Cloud Decommission Management (CDM) organization as the Site Closures & Optimization (SCO) team is tasked with the planning and execution to deliver end-to-end legacy site closure decommission projects on time. For SCO to be successful, we must drive a predictable and repeatable operating model and supporting processes to deliver and scale the Microsoft Cloud. This is an opportunity to play a key role in our Site Closures & Optimization business.

We are looking for a  Senior Technical Program Manager who will assist in growing the Site Closures & Optimization program and ensuring SCO scales appropriately to meet the future demand in this space. The Senior Technical Program Manager role encompasses a broad scope, including program envisioning, stakeholder alignment and engagement, business model and capability definition, process design, cross-functional program planning, and end-to-end execution. Success in this role requires the ability to co-envision new strategies for how our cloud infrastructure is decommissioned with an open mind to continuous improvement and adaptation to changing business needs. To get this right on a global scale, we require an individual who can drive alignment across multiple Operations, Customer, and Engineering organizations in a fast paced and ever-changing landscape.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a Senior Technical Program Manager, you will be able to execute strategies to deliver end-to-end cloud infrastructure decommission initiatives to support the next generation facility infrastructure, capacity demands, and cost reduction at scale in a dynamic, fast paced environment. Applying a systems-thinking approach, you will need to understand the product/program lifecycle process, apply technical insights and deep knowledge of constraints along the decommission execution process and across ecosystem teams to drive site closures that ensure predictable delivery of on time exit. You are part of a global team where you plan, lead, and coordinate with global stakeholders and external suppliers to decommission legacy cloud infrastructure facilities.

• Primary responsibility is driving cloud infrastructure decommission projects required to vacate facilities by exit date, leveraging knowledge of formal program and operations management principles.

• Plan and execute small and large-scale complex site closure initiatives, including the evaluation process with vetting and feasibility research, manage review and approval phase and successfully execute by driving hardware decommissions, terminate cloud connectivity and oversee facility restoration.

• Research and understand all upstream and downstream dependencies as part of the site closures assessment. Coordinate with key stakeholders to ensure on-time exit from the closing facility.

• Balance the customer’s requirements with technical constraints (e.g., application size, network bandwidth, hardware/software/equipment selections) to ensure that the value of the project is realized.

• Apply a broad and deep understanding of customers, partners and internal groups' needs, drivers, and decision-making processes.

• Plan, strategize, and influence priorities and decisions to drive transformation of the Azure Cloud Decom