Senior Technical Product Manager
Frontline EducationAbout the role
Sr Technical Product Manager, Data & Analytics, Platform
Hybrid to office (Wayne, PA / Austin, TX / Naperville, IL)
Frontline Education is a pioneer of school administration software purpose-built for K-12 districts. We provide innovative, connected solutions for student and special programs, business operations, and human capital management with powerful data and analytics to empower educators and administrators. We earn the trust of K-12 leaders across the U.S. by serving as a consistently high-performing, forthright partner of school districts through every dimension of the company.
We're a group of unique and talented individuals that love what we do who work with an appreciative and friendly customer base. We work hard to make our customers happy, but we like to have a good time in the process. We are a company that strives to think in terms of “we” instead of “me.” We believe in the philosophy of servant leadership and that it’s all about putting others first. We also value the balance between family and work.
Position Vision/Objectives:
This Senior Technical Product Manager will have both a strong technical product management background in addition to a highly technical background, possibly even a former engineer. This role is pivotal to helping our organization scale, by helping lead key platform initiatives such as identity management, data warehousing, building reusable “core platform” components. This role will guide key areas of our infrastructure so that we can further scale our applications. You will work with many different groups including with Development, Architecture, UX Design, Data Operations, and Customer Success.
Our Data and Analytics portfolio includes five key product lines: 1) Budget Management & Financial Planning, 2) Location Analytics, 3) Comparative Analytics, 4) Student Analytics, and 5) Human Capital Analytics. As the Platform TPM, you will be responsible for helping create a platform experience amongst all 5 of these products.
Product Management Responsibilities:
- Product Strategy. Under the leadership of the Data and Analytics Pillar lead (Director of Product), driving product vision, roadmap, and strategy that delights customers and creates buy-in for the product vision
- A holistic (GM) mindset. Engage with Frontline’s customers, services, and sales teams to understand requirements, and to ensure successful product delivery. Additionally, engages with Finance to ensure strategy aligns with Frontline’s financial targets.
- Roadmap Planning. Champions the definition of creative, high quality, simple product roadmaps based on co-developed strategy and vision.
- Owns Outcomes. Assumes business outcome and ownership of all direct and tangential product initiatives.
- Collaborative Mindset. Collaborates with Product Owners and software engineers to turn functional specifications into next-generation business services.
- Execution and Delivery. Leads the execution on the right features in terms of requirements, definition, quality and metrics for their product.
- Stakeholder Management. Communicates with clarity across multiple stakeholders, collaborate with business partners and development teams, and influence decisions at all levels of the
- User Experience, Systems Planning. Partner with the UX team through research and customer (internal and external) validation to ensure we are solving the problems in the right way
Domain Knowledge and Expertise:
- Highly technical individual who understands web application architecture
- Understand high level database concepts, data systems, data warehouses (ie/ Snowflake), and best practices on how these systems work together with highly data focused applications.
- Understands strong architectural design patterns and how to build highly scalable systems with reusable components
- Understands key web platform concepts including: Automation, Self-Service, Scalability, Security and Compliance, Abstraction and Standardization, Micro-service architecture, REST APIs, Containerization, Cloud based applications, etc.
- Systems level thinking both within the Data and Analytics portfolio of products (4 products) and th
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