Senior Technical Product Manager

IDEXX is a global leader in veterinary diagnostics, software, and services. Our VetLab Station and SmartService are the cornerstone of our connected diagnostic ecosystem, enabling seamless integration of instruments, workflows, and data to support veterinary professionals in delivering exceptional care. 

Sr Technical Product Manager, VetLab Platform 

We are seeking a Senior Technical Product Manager to lead the transformation of VetLab Station with a focus on modernization and establishing a platform-first mindset.  This role is ideal for a strategic, technically fluent product leader who thrives in setting standards, enabling internal development teams, and aligning platform capabilities with business goals. You will work in close partnership with technical leaders, including the platform architect, to define the foundational architecture and governance model that supports scalable, reusable, and future-ready software development for IVLS and SmartService within the broader IDEXX software ecosystem. 

Key Responsibilities 

Platform Strategy & Modernization 

• Define and lead the vision for a modern, service-oriented platform architecture that supports modularity, scalability, and reuse across diagnostic software. 
• Drive the transition from legacy systems to a modern platform, balancing innovation with reliability and compliance. 
• Evaluate and guide build vs. buy decisions, weighing short- and long-term tradeoffs to optimize speed, cost, and strategic alignment. 

Strategic Partnerships 

• Identify and cultivate strategic partnerships with key industry leaders, including cloud providers (e.g., AWS, Azure, Google Cloud), to accelerate platform capabilities and innovation. 
• Leverage external technologies and services to enhance platform performance, scalability, and interoperability. 

Internal Developer Enablement 

• Serve internal development teams by delivering platform capabilities such as APIs, shared services, integration frameworks, and developer tooling. 
• Lead efforts for clear documentation, onboarding resources, and support models to accelerate platform adoption and reduce development friction. 
• Accelerate development velocity by integrating AI-powered tools for code generation, testing, and documentation, enabling teams to focus on higher-value problem solving and innovation. 

Standardization & Business Alignment 

• Collaborate with business and product teams to define and enforce platform standards, including data models, integration protocols, and service boundaries. 
• Facilitate alignment across product lines to ensure consistent use of platform components and architectural patterns. 
• Act as a technical partner to business stakeholders, translating strategic goals into actionable platform requirements. 
• Evangelize for and educate partners on the value of platform thinking across VetLab. 

Technical Partnership 

• Work closely with the platform architect and other technical leaders to ensure platform decisions are aligned with long-term technical and business strategies. 
• Participate in architectural reviews, technical planning, and governance forums to guide platform evolution. 
• Own and prioritize the platform roadmap, balancing foundational investments with delivery of high-impact features. 
• Define and track KPIs for platform performance, adoption, developer satisfaction, and business value. 

Qualifications 

• 7+ years of product management experience, with at least 3 years focused on platform or infrastructure software. 
• Proven success in leading modernization efforts and platform transformations. 
• Strong technical acumen; ability to engage deeply with engineering teams on architecture and design. 
• Experience with embedded systems, edge devices, or connected hardware is a plus. 
• General knowledge/experience with healthcare/diagnostic technologies. 
• Excellent communication and stakeholder management skills. 
• Passion for improving veterinary care through technology. 
• Demonstrated experience i