Senior Technical Product Manager

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

What you’ll do

Join an iconic brand that is redefining the pick-up truck and rugged SUV marketplace. As a Senior Technical Product Manager, you will be responsible for leading digital transformation in Aftersales and Parts Logistics, ensuring customers and service teams have seamless access to service, repair, and parts fulfillment tools. You will drive the strategy and development of mobile and desktop applications, empowering service teams, parts managers, and customers with intelligent, real-time digital solutions.

This is what you’ll do:

• Define and Lead Strategy: Develop the vision, strategy, and roadmap for Aftersales and Parts Logistics platforms, optimizing inventory management, service repair workflows, and digital parts sales.
• Digitize Parts & Service Operations: Drive the development of mobile and desktop applications that enhance service technician efficiency, streamline parts ordering, and optimize logistics to reduce vehicle downtime.
• Optimize Parts Logistics: Lead solutions that enable real-time parts availability, predictive stocking, and seamless order fulfillment across distribution centers and service locations.
• Enhance Customer Experience: Build self-service digital experiences that allow customers to track parts availability, schedule service, and manage post-purchase vehicle needs with ease.
• Drive Service Efficiency: Develop digital workflows that improve service operations, enabling technicians, advisors, and parts managers to collaborate efficiently using intelligent, automated tools.
• Integrate with Enterprise Systems: Partner with engineering and IT teams to integrate with ERP, inventory management, and repair order systems, ensuring seamless operations.
• Leverage Data & AI: Utilize predictive analytics and AI-driven insights to enhance inventory forecasting, technician task management, and customer engagement.
• Measure & Optimize Performance: Define KPIs and success metrics to track adoption, efficiency, and customer satisfaction, iterating to continuously improve digital solutions.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Fremont, California.
• The responsibilities of this role will require attendance in office with some in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Experience:
  • 6+ years of technical product management experience with a strong emphasis on Aftersales, Parts Logistics, or Service Operations.
  • Proven track record of delivering digital solutions for automotive service, parts management, or logistics workflows.
  • Experience with B2B and B2C service platforms, including dealer, fleet, or direct-to-consumer models.