Senior Technical Consultant

Position Overview:

Join BCM One as a Senior Technical Consultant on the Enterprise Solutions team. This role supports primarily post‑sales implementations and focuses on planning and executing complex network deployments and migrations for enterprise customers transitioning from existing infrastructure into BCM One–managed environments. 

 

The role requires a deep understanding of routing protocols, network design, and implementation, with hands‑on experience across routing, switching, security, and SD‑WAN technologies. You’ll work directly on migration planning and cutovers, act as an escalation point for complex technical issues, and mentor internal engineers on advanced network design and migration execution. 

 

The ideal candidate is highly technical, with strong experience in routing, design, and implementation, and proven ability to execute network migrations while supporting other technical team members. 

Work Location: 

This position may be hybrid or fully remote. Preference will be given to candidates located in or near our Herndon, VA office location. Candidates must live in and be authorized to work in the United States; this position is not eligible for relocation or sponsorship. 

Hours:

Eastern business hours, with flexibility to support customers in other time zones, including the UK and the West Coast. Project needs may require evening or weekend coverage approximately 15–20% of the time. 

Travel:

Fewer than five trips per year for company meetings or team-building events. 

What You Will Do:

• Configuration & Activation of Services: Execute complex configuration, provisioning, and activation tasks required to deliver managed services for clients. Lead the planning, design, and execution of sophisticated network migrations to ensure seamless transitions and minimal service disruption. 

• Client-Facing Deployment Support: Provide high quality, timely technical support throughout the deployment lifecycle. Serve as a trusted technical point of contact, ensuring client needs are met and delivering a positive, informed onboarding experience. 

• Service Deployment & Global Maintenance: Contribute to the deployment and ongoing maintenance of global managed service offerings, ensuring consistent performance, high availability, and strong security across all regions. Perform and validate complex configuration changes as part of the MAC (Moves, Adds, Changes) process. 

• Advanced Technical Problem Solving: Apply expert-level troubleshooting skills to diagnose and resolve issues encountered during deployment. Collaborate cross-functionally to remove technical blockers and ensure smooth, on-schedule project delivery. 

• Continuous Improvement & Operational Excellence: Identify opportunities to enhance deployment processes, tooling, and methodologies. Recommend and implement improvements that increase efficiency, reduce errors, and elevate the overall quality of service delivery. 

What You Will Need:

• 5+ years of proven experience in technical consulting, service deployment, or a related technical role, with a comprehensive understanding of managed services and voice technologies 
• Great communication and interpersonal skills, with the aptitude to effectively handle both internal teams and clients
• Preferred: Familiarity with platforms such as Ribbon, Adtran, Cradlepoint, Peplink, OpenGear, and Versa 
• Preferred: Cisco c