Senior Talent Acquisition Coordinator

Company :

Highmark Health

Job Description : 

JOB SUMMARY

The Senior Talent Acquisition Coordinator will be responsible for ensuring a consistent and positive candidate experience. Will work in a fast-paced environment to support the talent acquisition team by coordinating all pre-hire processes and documentation for compliance and successfully complete the hire/transfer process. In addition, will provide mentorship, coaching, and training to other TA Operations team members and will support the creation and maintenance of team SOPs and processes. 

ESSENTIAL RESPONSIBILITIES

• Responsible for candidate background checks including but not limited to: criminal background checks, drug screenings, adjudication, license and certifications (if applicable). Will ensure employee health screenings and vaccine/accommodations are complete and all necessary documentation is successfully completed for hire. 
• Conduct administrative responsibilities including but not limited to:, employment correspondence as related to daily activities and prehire processes, service request management related to TA operations, email management, , and scheduling panel interviews (if applicable).  
• Facilitates and ensure data integrity for all hires, , and rehires such as: start date changes, , rescind hire/transfer dates, , and cares for any in-flight data changes in the system that may impact the success of the process. 
• Delivers consistent and positive communication to all candidates. Partners and communicates with recruiters of any issues or delays with pre-boarding process for candidates and confirming day one activities.
• Assist with and administer components of process compliance including but not limited to; license and certification collection and upload, pre-employment tracking, adjudication, and approvals, as well as processing hires in timely manner to meet compliance and business needs. Suggest updates/ edits to templates, SOPs, and processes as needed. 
• Keep Processes and Procedures documentation up-to-date and works with the other HR functions to drive understanding/consistency. Administers training for new team members and on new processes. 
• [Executive Talent Acquisition Only] Provide white-glove service to candidates and pre-hires through the coordination of interviews and pre-employment requirements. Back-up support for Executive Talent Acquisition Coordinator Assist with third party staffing vendor management including working with the Executive Recruiting Team to ensure all documentation is collected from the vendor per the contract and vendor reporting as needed.
• Other Duties as assigned or requested.

EDUCATION

Required

• High School/GED

Substitutions

• None

Preferred

• Bachelors Degree in HR or Other Business Discipline

EXPERIENCE

Required

• 3 years of Experience in an HR, HR Operations, Talent Acquisition, Customer Service, administrative support, or similar professional experience3 years MS Office proficiency plus experience working with HRMS and applicant tracking systems
• 1 year Prior experience within an HRIS or ATS; preferably Workday 
• Proficient in Microsoft Office suite; Word, PowerPoint, Excel, and/or Teams

Preferred

• None

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• None

SKILLS

• Excellent attention to detail, organization and accuracy skills.
• Ability to multi-task and prioritize in a fast-paced environment and flexibility to deal with changing schedules and priorities.
• Excellent communication skills:  oral, written and listening skills.
• Ability to maintain a high level of confidentiality.
• Ability to think through complex processes 
• Customer Centric focus 

Language (Other than English)

None

Travel Required

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required 

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 t