Senior Systems Engineering Manager

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

The Post-Sale Systems Engineering team is the technical lifeblood of the Systems Integration organization. Our engineers design and implement the innovative communications solutions that make a difference in “Solving for Safer”. As the solution architect and technical consulting lead, the Systems Engineering team has the end-to-end design, technology consultancy, and implementation responsibility for all post-sale project engagements. The Systems Engineering team delivers customer drive, world-class, leading edge, end-to-end solutions that rise to the challenges of our First Responder and Government customers.

The Engineering team concentrates on the following mission-critical communications technologies at all levels of complexity (ie: from small municipal systems to large metropolitan and state-wide solutions):

- Public safety grade mobile voice and data communications networks
- Advanced mobile devices
- Public safety mobile broadband networks and devices (LTE)
- Integrated Command and Control (911 dispatch consoles, advanced video surveillance, and other public safety applications)
- Microwave, Fiber, and other backhaul connection topologies

Job Description

Note: This is a remote position with travel ( 25% - 50%). The candidate MUST reside in the territory region of OH, MI, MN, SD, ND, PA or WI.

Overview:

The Senior Systems Engineering Manager is responsible for managing the systems engineering resources and activities across one or more departments, functional or organizational areas.  The Manager impacts beyond their area of responsibility, is known and contributes on a broader level with managers of other departments including Sales, Project Management, Product, Finance, and System Technologists.  

This involves:

• Managing engineering resources focused on land mobile radio system deployments

• Mentoring and motivating others

• Is a subject matter expert (SME) in one or more technical or operational areas

• Impacts cross functional issues, is known and sought out at a Regional or National level

• Can lead engineering efforts on a typical land mobile radio projects and is expected to mentor assign reports to perform this work

The Manager:

• Oversees activities of one or more departments

• Can lead the implementation of new technologies and the most complex projects

• Manages operational and fiscal activities including staffing levels, budgets, and financial goals

• Develops and establishes operational policies within the area managed and delegates assignments

• Facilitates cross-functional, inter-department collaboration

• Understands sales to service framework

• Is accountable for and contributes towards profitability and/or cost containment by indirectly impacting the P&L through project work, tools development, and/or functional management

• Is responsible for customer satisfaction and quality of engineering deliverables within the scope of assigned activities

• Is responsible for productivity and professional growth of assigned employees

• Regularly interfaces with senior Motorola leadership, key internal/external organizations and governmental bodies

• Coordinates activities and direction through highly matrixed relationships

• Handles internal/external customer relationships as required at a senior level

• Evaluates fundamental problems within assigned department and is expected to develop successful solutions.

• Manages activities with complex or conflicting legal requirements, technology requirements, or cultures

• Relies on multiple constituencies to pursue and adopt common specifications/standards

• Requires collaboration and operational execution with other Motorola businesses or external entities

• Has extensive knowledge in product, technology, services, customer operations, and