Senior Supervisor, Substation Worker

About us

National Grid is hiring a Senor Supervisor, Substation Worker for our NE Electric PTO and Substation Ops division in Somerset, Mass. This is an onsite/in the field position (not hybrid). Valid driver's license with clean driving record required.

 

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

 

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

The role holder is responsible for oversight of the assigned M&C Electric Work Group insuring the safe daily operation of assigned operations personnel in order to effectively and efficiently accomplish job tasks in-line with departmental and National Grid requirements.

Key Accountabilities

• Supervise a culturally diverse workforce through coaching, counseling and team building to ensure tasks are carried out in an efficient manner.
• Build good working relationships with internal & external customers and manage the day-to-day relationship with them in order to understand their requirements and deliver appropriate solutions within National Grid policies and processes.
• Act as the Lead contact for multiple internal stakeholders and outside agencies in order to provide support and ensure National Grid deliver against service level agreements.
• Promote and implement best practices across M&C Electric Operations in order to ensure all work tasks achieve high productivity and low costs.
• Monitor performance of allocated represented staff by having a strong knowledge of the Labor Agreement and upholding both company and employees rights as written to ensure that work is carried out efficiently and effectively.
• Contribute to the protection of the public and organizational personnel by ensuring all materials, standards and procedures are in line with National Grid safety policies and processes.
• Collate information in order to ensure operational activity is in line with external regulations and ensure more senior team members have accurate and up to date information as required.
• Execute instructions and requests, plan and organize resources and make appropriate arrangements to ensure that work is carried out efficiently and in line with relevant policies and processes.
• Monitor and assess team working practices to ensure they are compliant with regulations relating to their area.

Supervisory/Interpersonal- Experience Required

• Effective people management and communication skills are essential for this role.
• Good at personal development and managing poor performance.

Qualifications

• Bachelors Degree preferred as well as 5 years' experience
• Requires a general educational background with specialized training in basic electricity and electric theory, national application standards and job-related experience or knowledge equivalent to that acquired through completion of a two year technical school plus additional specialized training with 5 years qualifying experience.
• Technically proficient within subject matter with experience of leading a team involved in transactional operational services.
• Must have a good working knowledge of tools and systems within designated area.
• Technically proficient within subject matter and experience of leading a team involved in transactional operational services.
• Possesses theoretical knowledge and understanding of National Grid’s policies and processes and how to apply them effectively.
• Must have experience managing a team with the ability to build effective, respectful, working relationships.

More Information

Salary: $113,000-133,000

 

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

 

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to