Senior Staff Creative Technologist

Lab Summary:

Based in New York City, Samsung’s Global UX Studio is an independent design and research studio that explores emerging customer, cultural, design, and technology trends to design, build, and share a joyful, people-centered future for mobile product experiences, looking 3 to 5 years out. We use hands-on invention to create the north star visions for Samsung’s Galaxy mobile devices and for the One UI experiences that powers them.

We are looking for a talented Creative Technologist to join our group and bring new energy to our process. You should be ready to help at all stages of product design, from identifying pain points and customer problems, unmet and latent needs, discovering new design opportunities, designing new product concepts to applying technology creatively to solve real user problems and create radically new experiences that re-imagine the way we interact with products.

 Position Summary:

As a Creative Technologist, you will research, design, invent, and prototype new user experiences across Samsung’s product portfolio. The Creative Technologist understands advanced technologies (eg. AI Models, Sensor, GANs, VAEs, Transformers) and thinks creatively about how to use the technology in innovative ways that help resolve human needs. You will help design, prototype, and build novel human-AI experiences that are multimodal systems that work with people collaboratively. You will be responsible for developing prototypes that demonstrate a new era of native AI devices.

You will design, prototype, and build immersive experiences which surprise and delight, while pushing the limits of design and technology. This position works within a startup-style-environment and will need to wear several hats as required, such as, serving as a product and or project manager as well as the Software (and Hardware) architect when necessary.

We are interested in passionate and self-motivated individuals who are comfortable in a highly fluid environment. You will bring drive, smarts, and curiosity; we will provide the environment for you to thrive and grow.

Position Responsibilities:

• Lead proof-of-concept projects and pilot implementations to showcase innovative ideas.
• Influence senior leaders presenting clear value, and tailoring your communication to their priorities. This involves demonstrating expertise, using data to support your points, and speaking their language, rather than technical jargon.
• Define new product platforms, architectures, strategies to architect and develop the best technical design approach and development of digital solutions and products via working closely with all aspects of the organization including management, UX/UI designers, research, and engineering.
• Drive platform research and experimentation, concept exploration, prototyping, and ideation within the creative process for crafting user experiences in software and services delivered through modern web technologies.
• Prototyping of new concepts in both physical and digital design.
• Have a differentiated point of view and innovative thinking on a variety of product categories to inspire colleagues.
• International and domestic travel as needed.

Required Skills:

• Bachelor’s Degree and Master’s Degree preferred in Product Design, Design Engineering, Software and Hardware, or Mechanical Engineering or equivalent combination of education, training, and experience
• 12+ years’ experience in designing and building embedded devices, mobile, web, cloud-based applications or equivalent
• Experience in user-centered design with hands-on experience throughout the process, from user research to developing prototypes and collaborating on product development
• Expert in application and software service programing languages; Deep knowledge in mobile (android), web (java, JavaScript, Python, node, html), embedded (FreeRTOS), analytics, DevOps and MLOPs
• Strong hands-on expertise with Python frameworks (Django, Flask, or FastAPI, RESTful APIs), React.js and modern JavaScript
• Knowledge of current design software and techniques in both 2D and 3D
• A solid grasp of LLMs, prompt engineering, and RAG is a plus
• Demonstrated experience of successfully planning, organizing and conducting software development projects in a dynamic environment
• Hands-on approach, flexible & agile, and comfortable experimenting with a fresh, original perspective
• Strong understanding of design thinking, product design principles, and experience design best practices and their applications
• Experience in tools for integrating new technology into a digital product solution with Software/Hardware product requirements

Special Attributes: