Senior Specialist, Workplace Services Events

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Job Category

Real Estate & Facility Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Real Estate and Workplace Services (REWS) brings the Salesforce culture to life by providing incredible workplaces and an even better workplace experiences. Compromised of many departments, REWS works cross functionally to deliver some of the most iconic office spaces in the world with innovative technology, programs, and services.

The Event Analyst Workplaces Services Events role manages and support the REWS Events Team by providing logistical support, managing all event requests from intake to assignment, and works on office-related tasks such as parking, supplies ordering, invoice reconciliation, etc. We are seeking a candidate who is passionate about hospitality and events to join our Atlanta based events team. Success in this role requires a high-degree of timeliness, clear communication, outstanding organization skills, and the ability to collaborate cross-functionally. This individual will work closely with their Workplace Services team members, Security, building management, Internal Business Partners, Movers, Porters, etc. to deliver successful and timely event support. This is an office-based role.

Responsibilities:

• Maintain and update team documents and/or playbooks

• Ability to multi task many projects at one time

• Understand Salesforce brand and product positioning with the ability to ensure consistent, on-brand messaging

• In-depth knowledge of Microsoft Office programs (Word, Excel, Outlook, and PowerPoint) is necessary

• Key Stakeholder for G-Cal calendar management for internal event space

• Co-Manage vendor relationships (agencies, vendors, caterers, etc.) and work with internal teams.

• Respond to event requests within required SLAs

• Reconcile expenses for the Atlanta Events Team

• Order, stock, and organize event products in a variety of spaces

• Own scheduling and coordination of 3rd party vendors (movers, porters, etc.)

• Event support as needed for larger activations

Required Skills:

• 3+ years of strong people management expertise

• Possess strong customer service experience with a solid events background 

• Bachelor's degree or equivalent experience required

Desired Skills:

• Ability to manage multi projects at a given time w/a high level of expertise and skill

• Excellent written and verbal communication and customer service skills, with the ability to proactively address client's needs

• Experience in analysis and reporting

• Excellent problem-solving skills with ability to creatively negotiate demands

• Results-oriented, customer driven, organized with attention to detail

• Ability to assess and prioritize workload in a strict deadline oriented environment

• Thrive on teamwork and overcoming obstacles

• Ability to work a flexible schedule as needed - evenings and weekends

• This is an in-office role

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Posting Statement

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