Senior Specialist, Payroll Implementation

✨ One platform, a whole world of opportunity 

Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere. 

When it comes to global employment, we walk the walk. We’re proof that companies don't need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:

🌏 Created a fully-distributed, vibrant team of 500+ employees across 60+ countries 👩‍💻Featured in Forbes having ranked #9 in Flexjobs Top 30 Companies for remote jobs   🌈 Established a diverse leadership team and an employee base that’s 60% female 🏆 Achieved one of the highest employee engagement scores in its class 🦄 Raised $150 million in Series C funding at a valuation of over $1 billion!

Our momentum speaks to the power of global employment—and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply! 

👩‍💻 The Role 

Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire,  this role does require that you be based in +1 UTC.

We are seeking a skilled Senior Specialist, Payroll Implementation to join the Global Payroll Centre of Excellence team.  This team operates within the Payroll Operations team, collaborating closely to guarantee timely and accurate payment for our customers’ team members. 

In this senior-level position, you will be the primary contact for our expanding global customer base.  Working closely with country-specific Payroll Specialists, you will oversee the configuration of each customer’s payroll according to their requirements, ensuring compliance with local regulations.  

Your expertise in payroll migrations and proficiency with various payroll systems will be instrumental in ensuring the success of this crucial role.  Join us in driving our global payroll operations forward and contributing to our continued growth. 

What you'll do…

Global Payroll customer onboarding:

• Project initiation and management
• Work with various stakeholders and clients to manage the end-to-end implementation of a new customer’s payroll. 
• Create, maintain, and manage implementation project plans for the successful roll-out of Global Payroll across many countries.

• Client and Project management
• Facilitation of internal and external review calls with clients.
• Gather crucial payroll requirements to streamline the onboarding process.
• Guide customers through technical payroll implementation activities.
• Management of any alterations in the scope of work and delivery schedules.

• System set-up and parallel payroll process
• Define and configure all interfaces, reports, and system configurations to successfully deliver the parallel and live payroll for months 1 and 2 of payroll launch.
• Supervise payroll data migration activities from legacy systems to the new global payroll system.
• Develop and execute a comprehensive testing plan to identify and rectify system issues, ensuring a smooth transition to the new payroll system.

• Go-live transition
• Work with the customers to sign off on the project and document all the client-specific needs.
• Collaboration with customers during the initial go-live phase.
• Monitor and assist customers for at least two months after onboarding, ensuring data quality and accuracy for processing.  
• Generate reports to analyze, audit, and reconcile payroll data.

• Communication
• Act as the principal point of contact for all payroll project matters for the customer.
• Regular status reporting to leadership and taking ownership of escalating issues where necessary.
• Schedule and attend client calls to report on project status, identifying risks, actions, issues, and dependencies.
• Collaborate with HR, Finance, and other stakeholders to gather payroll requirements, both for global and local needs.

What we're looking for 

• Strong experience managing end-to-end payroll implementation projects.
• Experience in handling multiple pro