Senior Specialist, Aftersales Technology Projects

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the environment by developing electric vehicles with the capability to get you to any location. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. And respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!

Overview

As the Senior Specialist, Aftersales Technology Projects you will be managing high-impact Aftersales technology projects. You will be responsible for overseeing the full project lifecycle, from inception to delivery, while ensuring projects are completed on time, within scope, and align with Scout’s strategic objectives. You possess extensive experience in project management within the automotive industry, with a strong focus on Aftersales. This role reports to the Manager, Aftersales Technology & Solutions.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Connect with key internal stakeholders (IT, Aftersales, Digital Products) and external partners, including suppliers and Volkswagen Group entities to define requirements, deliverables, and expectations that align all parties toward common goals.
• Organize, facilitate, and document workshops and meetings to capture and understand Aftersales requirements, ensuring sessions are productive and result in clear, actionable insights.
• Manage large-scale, complex projects, by developing detailed roadmaps, timelines, and milestones that ensure timely delivery that meets business requirements.
• Active participation in IT-organized and led meetings.
• Utilize project management tools like Jira and Figma within an agile work environment (Scrum, or Kanban) for project execution.
• Strong background in backlog management, including the ability to identify, document, and prioritize tasks based on business needs and technical feasibility.
• Develop and maintain a comprehensive project landscape to track and steer multiple projects simultaneously, providing clear visibility and direction across all initiatives.
• Create detailed project documentation, including plans, status reports, and post-project evaluations, to ensure all activities are recorded and evaluated for continuous improvement.
• Identify root causes of project challenges and develop targeted solutions to keep projects on track and meet objectives.
• Communicate effectively, crafting compelling narratives to influence internal and external stakeholders, as well as various leadership levels.
• Work independently to drive projects from kickoff to closure in a global and multicultural environment, ensuring all objectives are met and stakeholders are satisfied.
• Support teams in prioritizing tasks, removing obstacles, and ensuring projects are completed on time and to the required quality standards.

 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Columbia, South Carolina. 
• The responsibilities of this role require attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s degree in Project M