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Senior Solutions Engineer

Trustpilot
USAfull_timePosted 7 Oct 2026

About the role

<div class="content-intro"><p>At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!</p></div><p></p> <p><span style="font-size: 10pt;">As a Senior Solutions Engineer, you are a commercially minded technical specialist working as a strategic co-pilot alongside New Business Account Executives and Account Managers .Your primary mission is to drive revenue growth, accelerate deal velocity, and ensure technical win rates across active sales opportunities. &nbsp;You bridge the gap between complex technical capabilities and strategic business outcomes, translating Trustpilot's value proposition into compelling commercial solutions for upper mid-market and enterprise companies that instill technical confidence and convert prospects into long-term customers. You partner closely with sales teams during technical discovery to uncover high-value business challenges, map customer requirements to clear commercial outcomes, and drive Annual Contract Value (ACV) growth.&nbsp;</span></p> <p><span style="font-size: 10pt;">This is a high-impact, customer-facing role that combines technical expertise with commercial influence. Success is measured by deal conversion rates, technical win rates, and the quality of handover to implementation.</span></p> <p><span style="font-size: 10pt;"><strong>What you’ll be doing:</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Commercial Discovery &amp; Strategy: Partner closely with Account Executives to uncover high-value business challenges, identify key technical decision-makers, and map customer requirements to clear commercial outcomes.&nbsp;</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Value-Driven Demonstrations: Deliver tailored, highly engaging product demonstrations that highlight ROI, competitive differentiation, and business impact to align with client commercial goals.&nbsp;&nbsp;</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Solution Architecture &amp; Revenue Generation: Design and present scalable solution architectures that solve key business pain points, drive expansion, and maximize Annual Contract Value (ACV).&nbsp;&nbsp;</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Proof-of-Concept &amp; Trial Management: Lead focused pilot programs and evaluat

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Company

Trustpilot

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