Senior Solutions Consultant (Remote)

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WHO WE ARE

Tealium is the most trusted and world’s largest independent customer data platform. Tealium connects customer data – spanning web, mobile, offline, and IoT devices — so brands can connect with their customers. Tealium’s turnkey integration ecosystem supports more than 1,300 client-side and server-side vendors and technologies, empowering brands to create a unified, real-time customer data infrastructure. 

Tealium’s customer data solutions encompass tag management, an API hub, a customer data platform with machine learning and AI, and data management solutions that make customer data more valuable, actionable, and secure. Tealium has been a trusted provider of customer data solutions for more than a decade, and more than 850 top businesses worldwide including Microsoft, Hyatt, Gap, HSBC and Novartis rely on Tealium to power their customer data strategies.Team Tealium works and lives across the U.S. and in nearly 20 countries across the world.  We are intentional about our culture, our investment in our team members and how we care and connect. Tealium = Teal + Helium. Teal: a vibrant reflection that evokes authenticity, trustworthiness, reliability, open communication and clarity of thought.  Helium: we rise above, a kinetic force that elevates our customers’ and our experiences beyond all others. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these.

WHAT WE ARE LOOKING FOR

We are seeking a curious and motivated Sr. Solutions Consultant who wants to drive innovation in Customer Data Platforms (CDP), AI-driven customer engagement, and real-time data activation. As a Sr. Solutions Consultant, you will collaborate with Tealium’s Americas Sales Team to understand the customer’s challenges through joint discovery, create demonstrations and prototypes to showcase Tealium’s value to the customer and present those solutions to Enterprise Architects, line of business users, and the CxO suite. You will establish yourself as a trusted advisor to prospective customers by proving how Tealium’s CDP can combine their digital investments in marketing, e-commerce, mobile applications, and other mission-critical assets with their crucial customer data, which will result in greater customer insights and faster time to innovation. Your expertise will directly impact Tealium’s success by driving new business, influencing product strategy through customer feedback, and strengthening our position as a market leader in CDPs and customer data orchestration.

Candidates in the Northeast region (New York, Chicago, Boston, Baltimore, Philadelphia, etc.) are highly preferred. 

YOUR DAY TO DAY

• Engage and inspire customers by demonstrating how Tealium can transform their data strategy and drive measurable business outcomes

• Lead discovery meetings to understand prospects’ marketing, customer engagement, and AI-driven personalization needs within a technical context

• Provide advice and technical guidance to sales representatives, partners, and prospects

• Create and deliver presentations, product demonstrations, and proof of concept exercises (PoCs) for prospects, customers, and partners, both on-site and remotely

• Answer RFPs/RFIs articulating the value and technical merits of Tealium’s products and approach to addressing prospect needs

• Lead architectural discussions to demonstrate how Tealium’s solutions integrate seamlessly into customers’ architectures, environments, and workflows—enabling AI-driven customer experiences and actionable insights

• Keep up-to-date with the latest marketing technology trends, emerging platforms, and new features of existing tools

• Contribute field knowledge and feedback to direct future product requirements/enhancements

WHAT YOU BRING TO TEALIUM

• 7-10 years experience as a Pre-Sales Solutions Consultant or similar role (Sales Engineer, Pre-Sales Engineer, Technical Advisor, etc.) working with enterprise SaaS product(s)

• Ability to travel up to 20% of the time

• Curiosity and a desire to keep learning and growing professionally and personally

• Passion for finding and articulating technical solutions to business problems 

• Ability to lead marketing process and technology discussions with business and technical audiences

• Deep understanding of Marketing Technology (Martech), AI-powered personalization, and Digital Marketing workflows and architectures