Senior Software Engineer

Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.

We believe in harnessing emerging technology to power performance and unlock creativity. As part of our culture of innovation, we actively embrace the use of AI tools to enhance decision-making, improve workflows, and produce better outcomes for our customers.

The Opportunity: As a Senior Software Engineer at Vivid Seats, you’ll play a critical role in developing the heart of our ticketing marketplace, which powers over $3 billion in annual sales across Concerts, Sports, and Theater events. You’ll take ownership of new features and contribute to the evolution of our core Java-based systems, ensuring scalability, performance, and reliability. 

As part of the Supply Team, you’ll help manage millions of active ticket listings. You’ll work with cutting-edge technologies including AI, ML, LLMs,  in a fully cloud-native AWS environment, helping us deliver seamless, end-to-end customer experiences—from browsing events to receiving tickets at the box office.   

How your role contributes to the success of Vivid Seats:   

• Help set the direction of the design and development of the systems powering our Vivid Seats Marketplace and Third-Party Marketplaces. 

• Lead and mentor small teams of engineers to develop innovative solutions that give Vivid Seats a competitive advantage, encourage team members, and champion technology improvements for your delivery team. Examples include: International multi-currency enablement and automated event creation and listing mapping. 

• Work cross functionally in Agile development teams that deploy to AWS production environments on demand, multiple times a day.   

• Tackle some of the most difficult challenges scaling an e-commerce marketplace by developing creative algorithms and features that maximize value and efficiency across the organization.   

• Partner with a team of Product Owners, Quality, Data and Platform Engineers, to deliver exceptional software, showcasing your work at the end of each work cycle.   

• Implement your expertise for best practices in design patterns, code quality, testing, and innovation to keep our commitment of always putting our customers first.  

How your role expectations will progress as a Senior Software Engineer in the first 30, 90, and 180 days:   

30 Days In 

• Complete new hire orientation and gain access to the tools, systems, and resources needed for success. 

• Learn how the ticketing marketplace operates and identify where contributions will drive the most customer impact. 

• Acclimate to team norms, business goals, and Vivid Seats’ culture and engineering values. 

• Build a working understanding of the core applications, tech stack, architecture, and development pro