Senior Software Engineer

The Windows Cloud division is looking for a Senior Software Engineer that will help us take the Windows Cloud platform, as well as the Windows 365 Cloud PC and Azure Virtual Desktop business to the next level. 

Windows 365 Cloud PC (W365) and Azure Virtual Desktop (AVD) have recently been recognized as leaders in the Gartner Magic Quadrant™ for Desktop as a Service (DaaS), two years in a row.  We continue to see expansion of these services and amazing adoption by enterprise and business customers. At its core, W365 and AVD provide business customers a modern, elastic, cloud-based Windows experience, and the ability to stay current in a simplistic and scalable manner. It has never been a more exciting time for us to scale this initiative!  

As a Senior Software Engineer in the W365 and AVD team, you will get an amazing opportunity to demonstrate leadership at both business and technology level. You will get to extend your knowledge of cloud computing, desktop virtualization, streaming technologies, and other technical areas including cloud-based management suites. You will be part of a team designing new platform capabilities involving virtualized compute, storage, networking, GPUs (Graphic Processing Units), core connectivity services and streaming protocols (such as RDP - Remote Desktop Protocol) for our products to enhance the value to our customer base. You will also be a part of an agile team working with experienced engineers and product managers that behave more like a technology startup. 

You will design and implement software components to enable and optimize the Windows 365 Cloud PC (W365) and Azure Virtual Desktop (AVD) service backend. You will help build cloud infrastructure services at scale to enable feature teams to increase the velocity at which they can safely deploy changes to production and monitor the effects of changes across the footprint. You will also analyze telemetry data to develop capacity planning models, identify patterns and trends that drive continuous improvement, and highlight opportunities to deploy automation to monitor and manage Windows Cloud services across sites. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

• Design, develop, and deliver the required software engineering that reduce operational burden by automating complex and repetitive tasks such as onboarding of system capabilities to newer data centers and upkeep of system capabilities in the existing sites 
• Own deployment, availability, reliability, performance and customer escalation targets for Critical Environment Telemetry solutions 
• Proactively identify and reduce issues through design, testing, and implementation of software-based solutions 
• Collaborate with Engineering and Product Management partners to translate customer, business, and technical requirements into architectural designs and feature releases 
• Drive efficiencies through software improvement and root cause analysis resulting in service delivery, maturity, and scalability 
• Drive continuous improvement on service quality and COGS (Cost of Good Sold)  efficiency. 
• Work within a highly skilled team of engineers to deliver revolutionary improvements to the system and scale them. 

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience
• 3+ years of experience as a software engineer designing, implementing, and shipping cloud services or software products.

Other Requirements:

Ability to meet Microsoft, customer and/or government security sc