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Senior Software Engineer, Infrastructure
AttentiveUnited States, United Statesfull_timeVerifiedPosted 19 Dec 2025
💰 $210,000/yr($144,840/yr – $210,000/yr)
About the role
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.
About the RoleOur Platform Infrastructure team is the backbone of everything we do at Attentive, providing a resilient and cost-effective platform that seamlessly handles billions of events from over 100 million customers daily. We own everything from compute, persistence, and networking to observability and deployments. Joining our team offers a high-growth career opportunity to collaborate with some of the world’s most talented engineers in a high-performance, high-impact culture
We’re looking for a collaborative, self-motivated, and highly driven Software Engineer to join our Compute and Network team. Our team provides the compute and networking platform with reusable, opinionated cloud components and tools that follow well-defined patterns and opinionated interfaces. This gives engineering teams across Attentive safe, reliable leverage through strong guardrails and a stable underlying infrastructure. We are responsible for building and operating the core compute and networking infrastructure that underpins Attentive’s microservices architecture
Our platform is built on AWS and cloud-native technologies such as Kubernetes and its ecosystem, Istio, ArgoCD, Terraform-based Infrastructure as Code, and Cloudflare at the edge.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.
About the RoleOur Platform Infrastructure team is the backbone of everything we do at Attentive, providing a resilient and cost-effective platform that seamlessly handles billions of events from over 100 million customers daily. We own everything from compute, persistence, and networking to observability and deployments. Joining our team offers a high-growth career opportunity to collaborate with some of the world’s most talented engineers in a high-performance, high-impact culture
We’re looking for a collaborative, self-motivated, and highly driven Software Engineer to join our Compute and Network team. Our team provides the compute and networking platform with reusable, opinionated cloud components and tools that follow well-defined patterns and opinionated interfaces. This gives engineering teams across Attentive safe, reliable leverage through strong guardrails and a stable underlying infrastructure. We are responsible for building and operating the core compute and networking infrastructure that underpins Attentive’s microservices architecture
Our platform is built on AWS and cloud-native technologies such as Kubernetes and its ecosystem, Istio, ArgoCD, Terraform-based Infrastructure as Code, and Cloudflare at the edge.
What You’ll Accomplish
- Design, develop, and operate software that powers Attentive’s compute and networking platform, enabling automation, reliability, and scale
- Analyze, troubleshoot, and resolve complex compute, networking, and platform infrastructure issues
- Orchestrate and operate Kubernetes infrastructure across multiple networks and AWS accounts
- Own our Infrastructure-as-Code orchestration that enables engineering teams to consume AWS services through automation and self-serve capabilities
- Develop automation workflows and tooling that improve team efficiency and reduce operational overhead
- Analyze and improve the efficiency, scalability, reliability, and stability of core system resources
- Partner with other teams and business stakeholders to deliver business initiatives
- Provide technical leadership by initiating impactful discussions, shaping design decisions, influencing best practices, and driving initiatives to completion with strong ownership
- Collaborate with partner teams on large-scope engineering projects and facilitate alignment across teams on outcomes, priorities and timelines
Your Expertise
- You have been working in the areas of Platform Engineering / Site Reliability Engineering / DevOps / Infrastructure for a while, and have a strong understanding of best practices
- You have collaborated effectively across engineering teams, communicate clearly, and drive alignment on technical decisions
- You have demonstrated ownership and accountability in designing, building, and operating critical systems
- You have experience building infrastructure in a microservices architecture
- You have a background in software development and are passionate about bringing that experience to bear on the world of infrastructure
- You have strong experience with Infrastructure-as-Code and a preference for building self-serve cloud platforms
- You understand the importance of CI/CD in building high-performing teams and have worked with tools like Jenkins, CircleCI, and
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