Senior Software Engineer - App Experience

About AppOmni

AppOmni prevents SaaS data breaches by delivering end-to-end SaaS security. Our platform gives security teams clear visibility into posture, access, third-party connections, AI-related activity, and with built-in discovery to identify unsanctioned SaaS and Shadow AI tools. Backed by continuous monitoring and real-time threat detection, AppOmni helps enterprises identify and resolve risks early, keeping their SaaS applications secure. Recognized as a Frost Radar™ 2025 Leader and Great Place To Work®, AppOmni continues to set the standard for innovation and customer value in SaaS security. The largest and fastest-growing global enterprises across industries trust AppOmni to secure their SaaS applications.

About the Role

As a Sr. Full Stack Software Engineer on the Overall App Experience team, you will play a critical role in shaping how customers interact with and derive value from AppOmni’s SaaS Security Posture Management (SSPM) platform. Working closely with Product Managers, Designers, and directly informed by customer feedback, you will help identify friction points in the application and drive meaningful improvements to the end-to-end user experience.

This role focuses on deeply understanding customer personas and the jobs they are trying to accomplish, and translating that understanding into intuitive, effective application workflows. You will contribute to designing and building experiences that feel tailored to different user roles, helping customers quickly access the insights and actions most relevant to them.

A key area of ownership will be the app onboarding experience, including how users connect their SaaS applications to AppOmni and get up and running quickly. You will design and implement clear, scalable onboarding flows that reduce time-to-value and set customers up for long-term success with the platform.

This position in a rapidly growing security engineering company offers the opportunity to take ownership of impactful engineering decisions that directly influence customer satisfaction and product adoption. You will work across the stack to build and maintain Python-based REST applications, APIs, and services that support a seamless and cohesive application experience.

Your work will have a direct and meaningful impact on how customers experience AppOmni—from first login to daily use—helping secure enterprise SaaS environments while making complex security concepts approachable and actionable. These are open-ended, user-driven engineering challenges that reward strong problem-solving skills, empathy for customers, and a passion for building polished, high-quality software.

We're looking for someone open to working in a hybrid environment, once we open our Bay Area office (location TBD). 

What You’ll Do

• Own and continuously improve the customer onboarding experience, helping users quickly connect their SaaS applications to AppOmni and reach value faster.
• Design and implement a new Role-Based Access Control (RBAC) system using Google Zanzibar, enabling flexible, scalable, and secure permission models aligned to real customer personas.
• Build and maintain backend services and APIs using Python and Django, supporting application workflows, onboarding, permissions, and user-facing features.
• Partner closely with Product Managers, Customer Success, and Design to identify UX pain points, gather feedback, and translate customer needs into technical solutions.
• Develop application experiences that are tailored to different customer personas and job functions, ensuring the right information and actions are surfaced at the right time.
• Improve consistency and usability across the application by refining existing workflows and reducing friction in common user journeys.
• Collaborate with frontend engineers to support clean, well-documented APIs that enable intuitive and responsive user interfaces.
• Take ownership of technical design decisions, balancing usability, scalability, performance, and long-term maintainability.
• Contribute to evolving engineering standards and best practices around API design, permissions, and user-facing systems.
• Help define and measure success using product and UX signals such as adoption, time-to-value, and customer feedback. 

What We’re Looking For

• Strong technical and non-technical communication skills, with the ability to clearly explain comple