Senior Software Development Manager, Payments

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

We are looking for an engineering leader to lead our Payments team, the financial backbone powering every transaction on Twitch. You will own the products, experiences, and platforms that enable 7+ million creators to monetize their passion while architecting Twitch's next generation of payment systems.

This is a high-impact role at the intersection of technology and creator economy. You will create user-friendly purchase experiences for viewers and creators while developing innovative payment solutions that power Twitch's global ecosystem. You will tackle complex technical challenges including orchestrating payments for millions of global users, integrating with multiple third-party payment vendors, ensuring system resilience at massive scale, and maintaining sub-second response times worldwide. Your decisions directly influence Twitch's revenue and user satisfaction.

What also makes this role exciting is the breadth of collaboration. Payments sits at the center of nearly every monetization product offering at Twitch. This gives you visibility across the organization and the opportunity to shape monetization strategy alongside product, data science, fraud prevention, compliance, finance, and creator experience teams. You will drive meaningful impact to Twitch's business and revenue growth while learning and growing in the exciting world of digital payments.

You can work in San Francisco, CA or Seattle, WA.

You Will:

• Lead a team of engineers to design, build, and operate full-stack web applications that process millions of transactions daily
• Establish a clear vision for your team and generate urgency to deliver exceptional experiences for our creators and viewers
• Keep your people development radar always on; articulate behaviors and impacts that accelerate careers and build world-class engineering talent
• Quickly dissect the nuances of complex trade-offs, making conscious architectural and product choices while overcoming technical and organizational challenges
• Constructively parse, ingest, challenge, and reframe proposals and plans to drive better outcomes
• Adjust gracefully to changing priorities while maintaining team energy, focus, and delivery momentum

You Have:

• 3+ years of experience as an engineering manager
• 5+ years of experience in software development 
• Experience with web services, cloud infrastructure, and system design at scale
• Proven ability to attract, hire, and retain top engineering talent
• Willingness to accept feedback from teammates and foster a culture of continuous improvement
• Track record of leading teams to design, implement, and operate consumer-facing applications with high reliability requirements
• Experience using Agile development methodologies to deliver iteratively and respond to changing needs

Bonus Points

• Experience as a Senior Engineer designing, implementing, and operating distributed applications in production environments
• Familiarity with payment systems, financial infrastructure, or e-commerce platforms
• Experience with Twitch, either as a viewer or creator (or both!)

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Job ID: TW9033

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from our lowest geographic market up to our highest geographic market. Pay is based on a number o